You should plan on waiting for at least a few weeks, even for popular items. It could sell in less than a day on Mercari! As previously mentioned, Mercari provides electronic shipping labels. Here are 8 tips for writing great reviews. The main problem for the reviewers are fees and customer service. Of course, you can still sell on eBay if you have listings on Mercari and vice versa. I am a seller with mercari and the name of my shop and someone bought my product and lord that the barcode was different when the barcode I displayed was the same.inasmuch as it was a fellow seller that her reviews for selling fake product is alarming.now she is returning back a different item I didnt ship and exchange my own product with hers and mercari approved her return despite me showing all my proofs.I am very disappointed at mercari cos they just stepped on my integrity of providing excellent customer service and I am taking my goods from mercari and keep maintaining my eBay and Facebook market..God will judge u mercari and that customer that lied on me. WebIf youre considering returning an item, please dont rate the transaction. Once the return has been approved, well email you a prepaid return label. Is it better to ship yourself on Mercari? //]]>-->2, Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. MERCARI DID NOTHING! The best part is that you dont have to be in a physical location to use the service. You can just not rate the item and the item will just be hanging; if you dont mind having it keep reminding you to rate, then I wouldnt worry about it. However, speaking from personal experience, Mercari is 100% legitimate. Currently, Mercari has over 20 million monthly active users, according to the company. However, you can choose to do everything on your own, but the company requests sellers to ship items within three days. You can check out their privacy policy page if youre curious. Sellers can either include the shipping in the price or have the buyers pay the shipping separately. Remember, you will not receive payment until after the buyer has rated you and the item. Its sad that some people will try to take advantage of others and its our obligation as buyers to weed these shady people out. All in all I feel pretty good about it how it all worked out even though thats the first time I have ever given anyone (buyer or seller) anything less than 5 stars. If you attempt to sell prohibited items according to Mercaris guidelines, your account will be suspended, and all your transactions will be canceled. As for things buyers can and cant return, Mercaris customer service typically doesnt accept returns on items that dont fit. Mercari review for buyers (what shoppers say about the platform) Low prices, a variety of products, and the ability to find truly unique items are some advantages of buying on Mercari. Once youve figured out what to sell on Mercari, its time to sign up and list the items. It really helped me out alot. There is also an additional $2 fee for direct deposits to your bank account under $10, which means its best to hold on until your balance exceeds $10 before cashing out. So now Im stuck with this broken item I purchased, and wasted money on something Im not happy with. But if you need to flip items quickly, I would not bother cross-listing on Mercari. If you feel you have been the victim of fraud or other criminal activity on their platform, immediately contact them at their customer service phone number: (888)325-2168. In addition, you can earn money by referring other people to the site. If they examine it and realize that its not advertised, they will want to return the item, which is going to be your responsibility. If not, you need to request a return quickly. Be very careful with offline transactions. Another point wed like to make is the rating the app has on Google Play. What I liked about theMercari platformis buying the item for the listed price or offering a lower cost to the seller. If you state that youre selling a prohibited item even if its not, Mercari will automatically remove the listing and terminate your account. Absolutely not having to meet up with the buyer is awesome. Here are the details: Accepted an $5 offer from a buyer without researching her reviews (Did I mention I am a pretty new seller?). Well, their profiles are usually new, with no reviews, and items with questionable prices. Keep in mind that sellers will want to present their goods in the best light, so do some investigative work. I would caution anyone to purchase from Mercari. Mercari is a great way to purchase items for less. When the seller responds to offers. WebIf the item was not marked delivered through the tracking number or the buyer has a complaint, you are not permitted to have Mercari rate you until the issue is addressed. How does it compare to other marketplaces such as Poshmark? If you prefer to be paid instantly, then youll be charged a $2 fee (not recommended). If the buyer contacts Mercari with an issue regarding Well review your request after the 24 hours has passed. Some sellers are unhappy with the 10% commission fee on each sale; however, the platform has to make money somehow. It employs over 200 staff members and has almost 20 million active monthly users. Even if you lose your phone, the thief wont be able to access your account. Although this shouldnt have to be said, Mercari doesnt share personal data or sell it. You can do a bit of thrift buying online and then resell the items on Mercari. Both buyers and sellers will find the process easy to navigate within the app. How long is MOT certificate normally valid? ', Press J to jump to the feed. You may either be penalized or have your account suspended. Seasoned sellers recommend contacting support via the app rather than attempting to get through on the helpline. In addition to that, their customer support is nonexistent, there's no way to mark something as returned, and there's no way to contact anyone, assuming you're willing to waste more time with them instead of write them off. That item thats been gathering virtual dust and cobwebs in your eBay store? The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The next step is to place your item into a specific category to make it easier for people to find your item while browsing. There are several ways Mercari protects sellers. Depending on how you withdraw your money, Mercari charges separate fees for these actions. Selling on Mercari is straightforward. Too few? Mercari sucks! Or too many? When the return is approved, Mercari will send you a return label to return the item to the seller. Had a terrible experience! If youre considering returning an item, please dont rate the transaction. Its smart to be wary of online transactions because you never know if you could get scammed. Not doing that for them. Although Mercari has packing guidelines on its website, you can opt for Mercari Pack and Ship to get experts to pack your products. Moreover, youll have to pay a withdrawal fee of $2 if you use Instant Pay or if your direct deposit amount is less than $10. Hit your target markets bullseye and claim your. The Mercari Return Policy requires buyers to rate sellers, which helps build a healthy eCommerce environment. How much salary can I expect in Dublin Ireland after an MS in data analytics for a year? Also wondering if eventually Mercari will auto rate her if I do nothing. They have a return policy of 3 days. He has over 15 years of experience as an entrepreneur after graduating with a BSBA in Finance from Auburn University. Disclosure: Our articles contain affiliate links, meaning that we make a small commission if you make a purchase through the link. Because if you rate the seller for scamming you with junk, you wont be able to return the product! When you sell via Mercari, you enjoy the chance to sell virtually anything, as well as access to hundreds of thousands of potential buyers. Mercari will automatically complete a transaction 72 hours after an item is shown as delivered. In our opinion, Mercari is better. Reviewers on Sitejabber are less fond of Mercari. I bought a present for Christmas for my son on Mercari almost two weeks before Christmas and asked the seller to ship immediately so we would have it before Christmas. How do people make money on survival on Mars? You have to know this stuff to make an informed decision. Mercaris shipping process is straightforward and reliable. We also ensure all reviews are published without moderation. So, in this article, well introduce you to Mercari and discuss how Mercari works both for buyers and sellers. Lets see in detail how Mercari works for buyers. Then she tells me "Mercari tells buyers seller has 3 days to ship an item." TLDR: I don't need a bad review over frigging ceramic paperweight that I will earn less that $4 on. Not to mention, it also raises your credibility as a seller. Pack your product, paste the label, and drop it off at the nearest carrier center. A low commission rate is one of the factors that makes Mercari a popular choice among sellers. PoshMark is a bit more popular (compared to Mercari) among people looking to buy/sell womens fashion items. However, if the item is incorrect, damaged, or not as described, Mercari will accept it back. That being said, there is a payment fee incurred by the seller of $0.50 plus 2.9% of the sale. AnywayEverything is fine till the day of delivery. As of now, Mercari collects and remits sales taxes from sellers in 34 states. To receive payment, you need to link your bank account or debit card to the Mercari platform. When you make a sale, you will need to ship the item within three days of the purchase. Is Mercari safe? Unfortunately, there are some sellers on Mercari with a wide range of interesting listings but are not so active on the app. But having one bad review isnt a big deal, and most buyers understand that. Nothing on the listing noted that. Buyers are allowed to pay for items via PayPal, but sellers dont have that option to get paid. Youre right while there are many positives to working with Mercari, there are also some common complaints. It has categories for different brands too, which is great if you have a preference for any brand. Check out our how to sell on Mercari guide to learn how. When your item is purchased, youll be sent an electronic packing and shipping label. Another of my favorite areas is the electronic section. You can buy almost anything on the site, which means you can sell just about anything you can imagine on Mercari. Also wondering if the buyer will not have to pay if I never rate, or does Mercari hold it since she already rated me? My questions: Curious what other more experienced sellers would do in this situation. Theyll be more than happy to tell you if you can or cannot sell your items on their platform. Youll never really know until you receive your order. Other sites have a much better return policy. Hes addicted to growing new business ideas and any food that includes chocolate and peanut butter. Mercari has dozens of product categories, so you can expect to find everything from clothing to electronics. Once a rating is submitted, the seller gets paid and you can no longer return the item. YouTube Monetization: How Many Views Do You Really Need? Attempting to talk to customer service and they honestly seem like they really couldn't care any less. With several people buying and selling through it, Mercari is surely a legit app. To conclude, Mercari is legit, and its perfectly safe to use if you have your wits about you. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. There isnt such a thing as a fraud-free marketplace. document.write ('&cb=' + m3_r); Yes, it is worth it to sell your stuff on the app. 10% is a very reasonable and low fee for the service. At times sellers complain about their items, not selling. Mercari customer service also takes fraud seriously. 853 Dauphin St. Suite 215 Mobile, AL 36602 2023 brooksconkle.com. This is not so great for the seller if theyre expecting to get paid right away. Check the kind of reviews theyve gotten. I SPENT 500 ON A PAIR OF FAKE SHOES!!! As a Seller: As a Buyer: Selling Fake Items. In fact, my wife recently picked up 4 Amazon Echo devices for half off. Buyers browse items that range from clothing to beauty products to novelty items and pretty much anything else you can think of. We went on vacation for two weeks on the 26th. You can contact the seller to review your shipping and payment options and create bundles. These cookies will be stored in your browser only with your consent. Want to cancel your return request? Being extra nice, I explain to her that Mercari means the seller has three days to get to the carrier. I have no clue, but apparently, the price was too good to pass up. document.write ("?zoneid=2"); You get the same price whether you use our special link or not, and sometimes Im able to get you an even better deal through my relationships! Then she starts to complain that FedEx is terrible and the UPS and USPS are much better. Sometimes we're able to get you an even better deal through our relationships! My hats off to you pro sellers. Just make sure youre within the marketplace guidelines, and you dont fall prey to scamming. However, PoshMark does have a cleaner interface than Mercari. The latest and greatest app is Mercari and my wife is addicted to it. It will help you cross post your items on different marketplaces, saving you the time you would otherwise need to recreate multiple listings. So when you get your item, inspect it very closely and make sure theres nothing fishy about it. You have three days to confirm whether your order is as advertised. '&charset='+document.charset : (document.characterSet ? What is the best compliment to give to a girl? Sure, a $100 laptop seems like a good deal, but youll most likely get something broken, fake, or nothing at all. In case youre still not sure, you can use the Smart Pricing feature. Sellers can cancel a transaction if the item is damaged/defective or if theyre unable to fill/ship the order. As a buyer, you can also negotiate prices and make lower offers. This means it will continue to be a top online marketplace to make money on the side, potentially turning it into full-time income if you decide to use the site to sell items regularly. Mercari does state they will let sellers know as soon as other payout options are available. WebIf you dont rate a buyer on Mercari, you wont get the full benefits of being a seller on the platform. A cheap reproduction of an item is an illegal practice. Bear in mind were not saying eBay is a bad site. Personally I can't wait for covid to finally free us all and bring back pop-up face to face flea markets and church sales. The seller pays a payment processing fee of 2.9% of the item price in addition to a $0.30 charge levied on each item. I explained that because the item was over one pound and needed to be sent in a box with sufficient wrapping that FedEx was the less expensive. (Full inbox? Ifeel you. Follow me on YouTube if that's easier). Analytical cookies are used to understand how visitors interact with the website. When the item is returned, we will refund the buyer to the original form of payment. Please be sure Understandably, this is frustrating, especially if there is money at stake. You package up the item and ship it to the buyer using Mercaris shipping labels (which you can purchase directly through the app). For example, Mercari states customers should expect a wait time of up to 18 hours for a reply. You also have to be careful about your product listings. A frequently cited problem with Mercari is its lack of customer service. Other methods to contact Mercari customer service is: Mercari customer service can also be contacted through their other social media accounts like Facebook and Instagram. Counterfeit items are items that are cheap knock-offs passed as genuine legitimate items. Id rather take the hit of losing the item, the shipping box, and let Mercari keep the $4. Companies can ask for reviews via automatic invitations. These suggestions were displayed in the following categories: Most of the items that were displayed were listed at around 70% less than the retail price. Mercari shows the details and reviews of sellers, along with the badges, which helps you gauge their credibility. Despite being a perfectly legit site, Mercari is not free of scams. To prevent this from happening, you need to make sure that all the details in your listings are accurate. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); Stay away! My wife has been successful several times by offering less than the asking price and the seller accepting. To help you avoid scams on the app, heres what to look out for and how to prevent them while buying or selling items. ". Though there isnt live chat support, Mercaris customer service is also available on their social media pages. Its not a big deal - even if buyer rates poorly. Well get back to you within a few days. Press question mark to learn the rest of the keyboard shortcuts. So let's briefly discuss how Mercari works for sellers. Sounds like I get this message from her "A bit late, isn't it?". Most complaints are regarding the platforms unreliable dispute resolution program, but to be fair, this is an industry-wide challenge. Legal documents like licenses and passports. Its great that you dont need a desktop or any other device to do business in Mercari. '&charset='+document.characterSet : '')); To correctly calculate shipping, you must enter your Zip Code. Whether its extra cash youre after, or you want to earn a fair amount, the app gives you both opportunities. All I asked was for her to combine shipping. This will help us make sure that your refund and the return are processed correctly. Buyer to seller communication is possible before purchasing. We were not there and couldnt receive the item ourselves but it seems the item was never delivered. These dodgy sellers may try to sell items that are damaged, smelly, dirty, or fakeand sadly, they can ruin a platform for other honest sellers. Mercari sellers exepec their buyers to do all the research. Find out how we combat fake reviews. Most buying and selling platforms dont allow you to sell items that fall within those categories. It was easy to put it on there I am sure it's as easy to take it off. In this Mercari review, youll find everything you need to know about being a seller on Mercari. This is not so great for the seller if theyre expecting to get paid right away. This is usually due to attempting to sell new items at full price. Resist the temptation to complete the purchase outside the platform. //]]>-->,