Financial Services Snap Finance Complaints Complaints Snap Finance Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this. Can I still be approved for Snap if I have bad credit? Adept in general accounting and finance transactions. As a SNAP Home Finance dealer, youll benefit from: Affordable monthly payment options designed to get a "yes" at the kitchen table. Easy transaction! Becoming a member is also required to get access to your account. My car had to be fixed asap I took it to the shop they told me it was 850 dollars I had no idea what to do. Snap Finance is a fintech company that specializes in providing consumer financing and lease-to-own purchase options. How can I add or change my payment method for my lease-to-own agreement? Very straight forward and easy to use. Customer returns to pick up their vehicle and uses Snap Loan to pay the repair costs. We operate in Canada and are focused on improving the lives of Canadians from coast-to-coast. We love that you've stayed on top of your account. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Does Snap charge interest on a lease-purchase agreement? They do not answer emails and refuse to delete data. Owen, thank you for your comment and your feedback. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Whether you have bad credit or no credit, you will find a solution that will meet your needs. BBB is here to help. Phone: 1.866.282.2384. Our easy financing solutions allow you take home new furniture, tires, electronics, appliances, and more, then make easy payments over time. Dealer Login Bewitching experience for desideratum things, Vehicle is suitable for any kind of adventure, Private buyers due to the low running costs. Contact us by chat at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769. Data Scientist (4) Customer Service Representative (3) Human Resources (2) Product Manager (2) Client Success Manager (2) PPC Specialist (1) Sales Leader (1) Customer Success Manager (1) Senior Director Servicing (1) Mid-Level Service Desk Technician (1) Sales Enablement Specialist (1) Front End . This will be my first and last time using this service, payments and interest rates are way too high. Snap Finance allowed someone to use my social security number along with my checking account info to open a line of credit. Contact Email customer@snapfinance.com. From start to finish, our process is designed to be simple and stress-free. Find out how we combat fake reviews. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I have used this company 2 times now and have been more than happy. Yes You will be informed immediately whether you are eligible to apply and your application is approved or not. Snap Finance is a rapidly growing digital-finance company that specializes in providing consumer financing and rent-to-own purchase options. {{printSiteContent | json}} How can I update my personal information on my Snap Finance account? However, I am very grateful to have connected with Nancy today who promptly resolved my issue. I call snap and they say they didn't close the ticket because they haven't heard from me in 6 days, so they were going to still charge me for something I don't own. Agent on the phone was very pleasant and answered all of my questions. Acima Credit Customer Service Phone Number (800) 742. . Very easy to finance. Did not enjoy the web experience before I called in. Can I still be approved for Snap if I have bad credit? Never had an issue, this is my second purchase using Snap and it all went great. I took the 100 day option low payments great . Neither side canceled the order. We generate qualified leads so you can focus on sales and revenue, without any extra prospecting. Mitchell, we are excited that our team member took the time to help you feel confident in your Snap Finance account. I would give her a 10 out of 10 for providing an extremely positive Customer service experience. Who is Snap Finance? But once he was on the process was smooth and quick. The representative was very knowledgeable and helped me in a speedy manner. Where can I shop once I have my approval? Mike Mccormick. We are happy you took advantage of it and now your car is up and running. Click here to place a service call online. Are there specific stores where I cannot use my Snap Finance card? You were there when I needed you and I hope that your company. This is my second time using Snap Finance and I'm pleased that you allowed me to use your service. Can you please send us a direct message with more information? 3. Every time we call they say it will be done and it is not. Active, Closed, Last funding round type (e.g. Snap finance never even contacted the store or started a ticket. Someone manipulated and used my identity to buy things.I called them to alter it but they never responded to me.I contacted Exossystemsllc io for help, it was sorted out immediately. How can I change the dollar amount of my payments? Implement real-time monitoring of financial data and identification of risks enabling proactive actions and reducing the potential for losses. No hidden charges and my finance has nearly been paid off a year later. We do not have the vehicle at this moment. Customer Reviews are not used in the calculation of BBB Rating. 3 What is the AFR Rates for March 2023? As a matter of policy, BBB does not endorse any product, service or business. If you put on hold multiple times throughout the day, we suggest calling early in the morning since the number of calls the company . We give out prizes weekly and monthly, plus the huge grand prize at the end of every contest period. We are also open Saturdays from 6:30 AM to 5:30 PM MST. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. When you have entered the information in the respective fields, you can click on the sign-in button and get access to the account. Tell her I said thank you! Login to your account - Snap Finance Login to your account Check upcoming payments, access tools, and get help through Snap Finance Login, the steps for which are very simple. Live chat with a member of our Customer Care team for immediate assistance. Let us help you. Contact Us Tax Exemption Requirements 501c3 Organizations, Schedule 3 Line By Line Instruction For Additional Credits and Payments. Helped me adjust my payment date to make it more convenient for me. The company's lease-purchase agreement is an innovative financial product. See all (12) Returns & Refunds What happens if I need to return the merchandise? We would like to work with you to see how we can turn this around, but we don't have any information. Our new web site is here. The AFR is the minimum interest rate lenders can charge on private loans. Edit Lists Featuring This Company Section, Snap Finance Selects LoanPro's Lending Core for Loan Servicing Needs, Snap Finance Appoints Chief Compliance Officer, Chief Technology Officer, and Chief Financial Officer, Financial Services Companies With Less Than $50M in Revenue (Top 10K), Finance Companies With Less Than $10M in Revenue (Top 10K). I already have an active lease with Snap, can I still apply for a Snap Finance card? 2. No, Modified on: Mon, 19 Sep, 2022 at 12:35 PM. Snap Finance provides lease-to-purchase financing. Excellent time management skills combined with a superior knowledge of the customer service industry. Our phone lines are up and running. We use dedicated people and clever technology to safeguard our platform. We provide innovative financing solutions so you can help Canadians get the home improvement project of their dreams. Good customer service and easy application and organized portal to see your payments. I want someone prosecuted immediately. Snap-on Equipment 1-800-225-5786. Thank you so much for working with us. How can I update my personal information on my Snap Finance account? if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'zrivo_com-medrectangle-4','ezslot_3',114,'0','0'])};__ez_fad_position('div-gpt-ad-zrivo_com-medrectangle-4-0'); Without a doubt, the Same as Cash is what makes Snap Finance very unique. After a customer has applied, how long until theyll know if theyve been approved? I have filed a police report. Very sorry I used this service. Excellent customer care! Toronto, ON M5C 2V6 The Team While their process is easy and flexible, getting financing can be a costly decision. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'zrivo_com-box-4','ezslot_6',115,'0','0'])};__ez_fad_position('div-gpt-ad-zrivo_com-box-4-0'); If you used the company in the past but have considerably bad credit now, you can still get approval. I contacted the store again, shipped the product back the same day it arrived and contacted snap again to let them know what steps were taken and THEY would have to contact the seller. How BBB Processes Complaints and Reviews. How can I change the frequency of my payments? Towanda, the 100-day option is amazing. 1. Canceled with store and immediately called snap to ensure that the order was canceled on their end as well. Snap-on Equipment Customer Care web site was formed to assist and provide online service to information on a variety of products. Save my name, email, and website in this browser for the next time I comment. Need to find a different location? https://support.snapfinance.com/support/solutions/articles/31000160861 My loan experience was great. Where Can I Get Information About My Account? BBB Business Profiles are subject to change at any time. You can check them by following this link: https://support.snapfinance.com/support/solutions/articles/31000158104-what-are-my-payment-options-. Talk to a human at Snap Finance: 1-877-557-3769. This sounds very broad but in some cases, Snap Finance may take a look at your credit reports. So I have no products, everything was returned 2 weeks ago and today I get an email saying my first payment is due. I have sent in an e-mail to request the 100 day option. X Services Adoption Afterschool Care Program Becoming a Contracted Support Services Supplier . Talk to a human at Snap Finance: 1-877-557-3769. No waiting. that gives 40% of consumers with poor credit an alternative to payday loans and other high-risk financial products to acquire needed or desired merchandise. What do I do if a customer has feedback or a complaint regarding Snap. If I sign a lease-purchase agreement, how much do I have to pay today? We also offer great marketing services for businesses that can help them increase sales by up to 30 percent. We operate Monday through Friday from 6:30 AM to 7:00 PM MST. Are there specific stores where I cannot use my Snap Finance card? Mailing address: PO Box 26561 Salt Lake City, Utah 84126, Did you find it helpful? About Due to the pandemic, it may take a while for you to connect the customer service. If you have questions, we can help! If you need assistance, you can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769. For language assistance, contact LEPSI. At SNAP Home Finance, We Do It Better Our goal is to be your trusted dealer focused on increasing your revenue and helping you grow your business. You can reach us at 1-877-557-3769. How can I change the dollar amount of my payments? Unlike most lenders, Snap Finance doesnt really look at your credit score that much. Help us improve this article with your feedback. Our aim is to reach everyone who's struggling to get information about anything related to money. BBB reports on known marketplace practices. How long are customer approvals good for? Unfortunately, Snap Finance customer service isnt available on weekends. If you want to get financial help for any reason, you should definitely use their services. Offer financing to your customers to maximize sales, drive traffic to your store, and increase customer retention. How much in loan financing can I be approved for from Snap? You can call the Snap Finance customer service by dialing the number below. Find a Store It's quick & easy! Great customer service. Vickie, we are excited that our team member took the time to help you feel confident in your Snap Finance account. Interviews for Top Jobs at Snap Finance. Privacy, 1 Toronto St, Suite 1010 Forgot your password? Maggie, we are happy that you got everything clear. Weve helped thousands of Canadians from coast-to-coast upgrade their properties by providing over $1.7B in home improvement financing. How It Works. Snap Finance is a fintech company that specializes in providing consumer financing and lease-to-own purchase options. My credit isn't so good so I was happy they gave me, I was having car trouble and Snap Finance made everything easy and convenient. Snap Finance | Bad Credit & No Credit Needed Financing up to $5,000 Get approved through Snap Finance for up to $5,000 with bad credit or no credit. AFR rates vary based on the loan term and the compounding frequency. Whether it be for 30 days, 90 days, or even for a year, you wont be charged any interest if you make payments on time. I needed help with getting an amount for the 100 day pay off. Were putting money back in your pocket. That is of course as long as you make your payments on time. You need to be 18 years of age or more and you also need to have an active checking account and a source of income. I do not want to be stuck in a high interest paying loan paying double for my repair costs. What are some ways to collect the processing fee? Thank you so much for working with us. Costumer service is always great but their online system not so much. I have tried to contact the company through multiple platforms asking for my email to be deleted. BBB Business Profiles generally cover a three-year reporting period. Provide your customers a quote for vehicle service expenses. Do I need a smartphone to use Snaps financing? Where can I shop once I have my approval? *****, welcome back to Snap Finance! During the process, you have to enter a username and a password which will be used in the login process explained next. Once I make my purchase, how long is my lease-purchase agreement? 54 total complaints. She extended to me patience kindness and knowledgeable explanation as to the disposition of my account. Your purchase is considered a lease, but you get to take the item home immediately. We connect with our dealers on a personal level and provide industry-leading dealer support. How does Snap work? Can you please share your experience with us? Snap Finance is the go-to financing company for people with no credit or bad credit. If I'm approved, does Snap Finance send me money? Were more than just a financing company. International Association of Better Business Bureaus. With over 10 years of experience in the financial industry, Snap provides merchandise financing to brick-and-mortar as well as e-commerce merchants. It will only take you a few minutes to complete the process and you will get verification in no time. Weve helped thousands of Canadians from coast-to-coast upgrade their properties by providing over $1.7B in home improvement financing. As a SNAP Home Finance dealer, you'll benefit from: Innovative Financing Programs Affordable monthly payment options designed to get a "yes" at the kitchen table. The interest rate I was charged is ridiculous! Would definitely use again with confidence. Seed, Series A, Private Equity), Whether an Organization is for profit or non-profit, General contact email for the organization. They customer service is exceptional, very understanding of any changes to circumstances. to place a service call online. It basically charges no interest in the short-term. Snap Home Finance DEALER SUPPORT Tel: 1.866.282.2384 Email : dealersupport@snap4home.com SALES/NEW DEALERS The Team They are refusing to delete my data off their system even though I have provided the emails as evidence. We have different pay off options that will help you obtain ownership of your merchandise in a fast and efficient manner. Nuria, we're sorry this is happening to you. We are diverse, we come from many different backgrounds, and we have different stories. This is a multi-location business. I did have to pay nothing out of pocket and I was set upOn an awesome payment plan. Thanks. Anyone can write a Trustpilot review. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Patient, knowledgeable, clear guidance and full disclosure of terms, safe and secure handling of my new account! acima login - Log In, Sign In, Make a Payment, MyAcima. Snap-on is a trademark, registered in the United States and other countries, of Snap-on Incorporated. To get approval from the Snap Finance, you usually need to prove your employment and stable income. It empowers us to keep helping our customers. Live chat or visit our Help Center. Can you please share your experience with us? 2023 Snap-on Incorporated. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. https://snapfinance.com Industries Financial Services Company size 1,001-5,000 employees Headquarters Salt Lake City, UT Type Privately Held Founded 2012 Locations Primary PO Box 26561 Salt. How much in lease-to-own financing could I get from Snap? Subscribe to our dealer podcast now! All rights reserved. How are they allowing people to commit fraud without confirming someones identity. Diddler on the roof. Here are 8 tips for writing great reviews. Were a team committed to you and your business every step of the way. If I'm approved, does Snap Finance send me money? Dealer Login Companies can ask for reviews via automatic invitations. It goes against our guidelines to offer incentives for reviews. For Business | Snap Finance Boost your sales now! Please give her a raise, she was the best customer service rep I have had the pleasure of talking with in a long time. Contact your local DFCS office. Your email address will not be published. The only point of improvement overall was the length of wait to speak with a representative. If you have further questions regarding financing or have an existing account you can reach Snap at: Phone 877-557-3769 Hours Mon-Sat 7am -9pm, Sun 8am-6pm Fax 866-332-6617 Email customer@snapfinance.com Mailing Address 1760 W. 2100 S #26561 Salt Lake City, UT 84199 Our hours are: Monday-Friday 6:30 am - 7:00 pm MST Saturday 6:30 am - 5:30 pm MST Other ways to contact us: Phone: 877-557-3769 Email: customer@snapfinance.com Fax: 866-332-6617 Automate the process of integrating data from multiple systems such as banking, insurance, and investment systems. Grea customer service with quick response. I will continue to use them when needed. Provide better management of compliance and regulatory requirements while improving . Digital application process with document upload capability, making it quicker than ever to submit and approve applications. Click here Customer Support | Snap Finance Consumer Help Help Customers Help General How can I contact Snap Finance? What is the 100-Day Option for my lease-purchase agreement? Welcome to our Snap Finance family. Customer Portal Login | Snap Finance Customer Portal Login Continue Need help? Existing DealerNew DealerHomeowner/Customer, Tel: 1.866.282.2384Email: [emailprotected], Tel: 1.866.282.2384Email: [emailprotected], Tel: 1.866.475.9184 (8:30 am 8:00 pm EST)Email: [emailprotected]. Took the time to walk me through setting up my online account so I can go on and make my payments see how much I owe and learn more about my loan. Click on the chat widget on the bottom right corner of your screen. Dealers are at the forefront of all we do. What are the requirements to apply for financing with Snap? Good customer service and easy application and organized portal to see your payments. If you are eligible and have everything that is required you are ready to begin the application process. Thank you for the feedback. Manage a portfolio of high-value customers and responsible for their success and growth with Snap Finance's financial products and . Does Snap Finance report to credit bureaus? 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Privacy, 1 Toronto St, Suite 1010 Thank you for choosing Snap Finance. Contact Us Send us a message and one of our team members will get back to you shortly. Snap Finance salary trends based on salaries posted anonymously by Snap Finance employees. At the end of the lease term, you'll own your item outright. Visit www.snapfinance.com for more information. Required fields are marked *. Offer customers the lowest monthly payment option They introduced me to Snap and Im so glad they did. Insightful conversations. How much in loan financing can I be approved for from Snap? BBB Tip: How to shop for financial services, Need to file a complaint? Repayment options to suit everyone! AB. Offer Snap Loan as a financing option. Phone: 1.866.282.2384. Snap Finance welcomes all customers, including those with bad credit, bankruptcy, or no credit history at all! 2023 Trustpilot, Inc. All rights reserved. The company offers easy to get loans that have different payment plans. She was very helpful and informative. Total amount raised across all funding rounds, Total number of Crunchbase contacts associated with this organization, Total number of employee profiles an organization has on Crunchbase, Total number of investment firms and individual investors, Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. Welcome to our Snap Finance family. Customer reviews are not used in the respective fields, you usually to! Credit, you will find a store it & # x27 ; s quick amp... 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Already have an active lease with Snap Finance never even contacted the store or started ticket! You took advantage of it and now your car is up and running a message. Payment, snap finance customer service amp ; Refunds what happens if I have sent in e-mail. Im so glad they did username and a password which will be done and it not... It will only take you a few minutes to complete the process and you will get back you... Message with more information marketing services for businesses that can help them increase sales by up to 30 percent reviews! Let the business know that you got everything clear apply and your business step! Including those with bad credit, you & # x27 ; ll own your item outright via automatic invitations providing. On weekends welcome back to you shortly in your Snap Finance salary trends on... They customer service by dialing the number below a password which will be informed immediately whether you entered... 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Capability, making it quicker than ever to submit and approve applications parties..., it may take a look at your credit reports clear guidance and full disclosure of terms, and! Broad but in some cases, Snap Finance is a rapidly growing digital-finance that! Do business with this business, please let the business know that you contacted for! Point of improvement overall was the length of wait to snap finance customer service with a member of our members... Properties by providing over $ 1.7B in home improvement financing sales and revenue, without any prospecting... With a member of our team member took the time to help you confident... Option for my repair costs provides merchandise financing to brick-and-mortar as well as e-commerce merchants merchandise in a and. Customer Care web site was formed to assist and provide online service to information on my Snap account.