He was a pleasure to work with; and always honest and respectful. The pool is still not complete as of now. George ** was the franchised dealer that was servicing the Wichita Falls and surrounding area. Nobody has followed up at all and I emailed him AGAIN this morning again to ask for a status. They said they would be back in a few days and now they will not respond to my calls and the dealer now says he is broke and I am just out of luck because his franchise was terminated by Premier Pools. Thank you, you have successfully subscribed to our newsletter! Contact us today to get started on your custom pool building project! I sent a termination letter and still haven't heard back from them. At Pearland Pools, we pride ourselves on truly understanding our clients desires, and delivering on our promise. Correct and/or reinstall plaster finish - TBD pending warranty claim appointment, no date has been given, nor have I been contacted by the manufacturer. Review: Went in contract with [redacted] of Premier Pools and Spa on 11/13/15. We build pools in Seffner, Brandon, Riverview, Plant City, Ruskin, Sun City Center, Palmetto, Bradenton, Sarasota, Bee Ridge, Longboat Key, and everywhere in between. No one showed up, no one has called us or returned our calls, no one has told us what is going on for almost a week now. He stated Premier Pools is wasting the city's time by not fixing the issues correctly over multiple visits. Call Today 281-412-6445, Copyright Pearland Pools, Inc. | All Rights Reserved | Website designed and maintained by. No one will call me. We can charge you $3,500 and we can report you to the credit bureau if you don't pay the fee. Pearland Pools delivers exceptional quality pool construction and service to Pearland and surrounding area homeowners. Using our state-of-the-art 3D design software, well work with you to bring your dream pool to life. "It's their customer service that harmed their business.". This should have been our warning to run away, but no I pushed my husband to continue using them. While they did this they destroyed all of my sprinklers in that area that were not supposed to be touched in the first place. Gunite, Fiberglass, Vinyl: Whats The Difference. Premier Pools & Spas 257 reviews Claimed Pool & Hot Tub Service Edit Open 9:00 AM - 5:00 PM See hours Write a review Add photo Photos & videos See all 491 photos See All 491 Services Offered They did not come back to clean up any mess they had left. The site owner may have set restrictions that prevent you from accessing the site. March 1, 2021 I started calling PPAS at their office number of XXX-XXX-XXXX over the next couple days and was unable to get anyone to answer the phone with no way to leave a message. We also offer fiberglass pools, which are a great option if youre looking for something that is less maintenance and more cost-effective. BBB Business Profiles generally cover a three-year reporting period. They do not return calls, voicemails or emails. Seth does what he says he's going to do. Deliver and install the actuator that the electrician took on inital install; install on water feature plumbing5.Fix waterfall - it is not flowing6.Install Umbrella sleeve fixture7.Deliver cleaning robot - on order / pending delivery. Yelp users havent asked any questions yet about Premier Pools and Spas. Then it sat for three weeks with the rebar exposed and it rusted. PREMIER POOLS & SPAS - TEMECULA, CA - 493 Photos & 216 Reviews - 26499 Jefferson Ave, Murrieta, CA - Yelp Restaurants Home Services Auto Services Premier Pools & Spas - Temecula, CA 216 reviews Claimed Pool & Hot Tub Service Edit Closed See hours Write a review Add photo Verified License Yelp confirmed a business or employee license. I felt frustrated and ignored. About. For Your own sanity go with another company. I was told the items would be completed by 11/18, the items below were not. This is ONE issue and I have emailed Steve 4 times since July, left 2 voicemails, and emailed him now going on 3 times. I was given a timeline of 5-7 months, sign to swim, including 4-6 months of contruction. When can I expect them to be done? Unsubscribe easily. A Premier Pools and Spas expert is available to answer your questions. All of his concerns have been addressed and scheduled as per our 45 minute phone call this morning. I own and run Premier Pools and Spas Temecula is a national top 50 pool and spa builder! Our goal is to give you one-on-one, personalized service. Read the reviews others have posted over the past 2 years not JUST in Houston area but all over the country. Kasey took down the review but posted another one on the BBB's website. So, when youre ready to take the plunge, well be here. The Attorney General has received numerous complaints from Florida consumers concerning Premier Pools' business practices. Like we just want you guys to finish as per the schedule and the dates you say you're going to be here. CBS 11 News contacted PP&S and the company's attorney multiple times but no one responded to our calls and emails. There is no reason you shouldn't have finished by now. "I was like, I feel like someone is playing a joke on us right now, this looks terrible," said Michael. Swimming Pools. Aric was always on site, always available for phone calls and always willing to make a quick run by the house for any questions that may have come up during construction. Building a pool can add value to your home. Well get to know your dreams, design style, budget and how youd like to use your new space. She has company. Looking for the best South Tampa Bay gunite and fiberglass pool builders? I am at my wit's end. "I'd finally had it," said Kasey. According to my iphone the phone call I had with *** on 11/17 was 19 minutes, not 45 minutes as he claimed. Its all local franchises, we had a franchise owner who closed his doors with quite a long punch list of items to repair (including a sizable leak). Premier Pools and Spas have over 25 years of pool-building expertise. I have contacted the owner *****************, 4 times via email, 1 time by phone with a voicemail and 1 time via text message since 11/18, he failed to reply or call me with an updated plan to complete the items. I hired premier pools 16 months ago to install a unground pool.. it has been the worst experience of my life. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Since 1999, Pearland Pools has been making dreams come true. The company specializes in luxury pools and custom-designed pools. What is Mustard Algae & How Do I Remove It From My Pool. Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. "They were excited about the whole design and everything," said Kasey. A shipping, What is Mustard Algae In Pools? He never answered my calls, so I texted him several times and he replied very rudely indicating he was very busy, not to contact him after hrs. Were ready to turn your backyard into your own slice of paradise. ****No Response At all**** This is ONE example. We also offer a free in-home consultation so that we can get a better idea of what youre looking for. Everyone was very courteous and professional and I have a fantastic looking pool. I thought, are you kidding me?" BBB is here to help. It was AWFUL! We tried to get them there yesterday but scheduling made it impossible. Clark says PP&S rating is currently an NR (no rating) while the BBB gives the company time to respond to the complaint. Don't use this company to build your pool! We aim to provide readers with the most up-to-date information available about today's consumer products and services. Start a Project View Popular Projects. When it comes to pool, We are the largest inground pool builder in the United States with over 100+ locations nationwide. We ask that you be patient as we work thru the repairs you have requested. "Guy comes out [and] asked me, 'do you have that much time to nit pick?' With over 100 locations and growing, it's easy to find a local Premier Pools & Spas. Like how do you leave a partially newly built pool in this condition? Of course, the pool was paid for already, and the National brand offered nothing in terms of the repairs - its not a national brand, its a franchise network where they dont stand behind anything. file size: 10 MB. Be the first one to find this review helpful. During signing, [redacted] agreed to pay a penalty of $1000 per week until completion of . Michael and Kasey Corcoran say they always dreamed of a big backyard pool. The original contract was for $126440 with a completion date of 4 mos from excavation. We are passionately committed to bringing your familys dream to life with integrity, innovation, and devotion. So the next step was selecting the materials. If you hire them have a lawyer on file to use because you will need them. Gunite crew came in. Your IP: 66.45.36.16, Requested URL: www.poolspanews.com/business/legal-regulatory/premier-pools-in-trademark-lawsuit_o, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. We are now sitting at day 10 with a completed pool but does it work? At Pearland Pools, we pride ourselves on truly understanding our clients' desires, and delivering on our promise. Also own Pinnacle Pools and Spas in Dallas Texas. We used Premier Pools to design and build our inground pool. I emailed Premier while on the phone with ***** and informed them of the situation and a rep from Premier indicated that they will follow up. Nationwide: I'm tired of the excuses and I'm tired of waiting. There has been little progress the last three weeks. Our pool was contracted on 06/2020 and here it is 09/26/2022 and we have not been able to get them to fix a drain overflow issue nor get the final plumbing inspection to pass. Request a FREE quote HERE or call us at (855) 212-2210. Our house has a cement patio already installed and we wanted to keep that portion of the patio, which they knew. It's way too much money to not finish the job but yet I'm still waiting. Gunite, Fiberglass, Vinyl: Whats The Difference. The excavator drove on top of it and it broke. Click below to learn more about each type. The company has been recognized for its work in Pool and Spa News' Top 50 Builders list. Premier collects fees from local franchises, but they dont stand behind any of their franchises. 09/26/2022 **** POOL FAILED THE FINAL PLUMBING INSPECTION AGAIN ON 09/16/2022. Attorney Paul Levy works for Public Citizen, a non-profit based in Washington, D.C. Erik was our project manager and he was here almost every day making sure everything went smooth and kept us informed of what was happening and what we should expect next. They breached the contract I had with them many times 4 to be exact so I terminated the contract I had with them 7 months after they almost finished the pool. Still our pool has issues and now premier refuses to fix warranty items including bubblers installed incorrectly, interior coat that is defective and overflow that doesnt work. Please read the other reviewsyou will see a distinct pattern of the very same thing. With over 100 locations and growing, its easy to find a local Premier Pools & Spas. If youre not sure which type of pool is right for you, our team can help you decide based on your budget, yard size, and specific needs. While we strive to be the best, we understand that sometimes problems can arise if they do, wed like to help. There were chipped & ragged edges everywhere, different sizes, cuts & patterns on the corners of the spa, rectangle pieces cut to try to make radiuses. Premier Pools & Spas accepts credit cards. Premier Pools & Spas insights Based on 80 survey responses Areas for improvement Overall satisfaction Fair pay for job Inclusive work environment Productive place and helpful learning place General Laborer (Former Employee) - Redding, CA - November 28, 2022 Good people at heart. Any questions we had he was able to answer, or get us in contact with someone who could better explain. Premier pool builders are hardworking, innovative, and detail-oriented. You will be amazed at how this all comes together. After two weeks of mitigation with PPAS to protect our property, Gunite company Prestiage Gunite covered our boats and the patio/ house after we asked them to make sure our house and belongings are safe. First published on March 28, 2018 / 10:00 PM. I would use Premier again and am very pleased with our final product. Ray ID: 7a19a06018f8aa15 Thats our commitment to you. Looking for pool financing? Do not use a Premier Pools franchise to build your pool. I have a huge crater in my backyard. The Gunite is so thin on the pole. Also my oldest job was sold on 07/22/2021 and started excavation on 2/2/21. I am FORCED to waste my time today filing complaints and reviews because they do not respond and are unprofessional at best. When can I expect them to be done? What could we have done or do in the future to improve or change your perception? Pools and spas have been hot-ticket items for the last couple of years. ", "It was the truth -- it was completely the truth," said Kasey. In addition to custom building, Premier Pools also remodels existing pools to help pool owners, both commercial and residential, redesign pools into something more attractive. My pool was not set to the correct elevation of my existing patio or yard. We've transformed simple backyards, into private paradises. Please run away form this company!!!!!!!!!!!!!!!! Now let's talk about the stagnant water that has algae and now mosquitos. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. 6. Fiberglass Swimming Pool Install; Concrete Swimming Pool Install; Related Services Available from . Leave us a message or give us a call and well do everything we can to answer any questions you may have. Our project manager informed us that they would call the warranty department for the True Clear System. But we dont just build pools, we offer the best in outdoor livingfrom outdoor kitchens to cozy living spaces. We dont just build pools, we change the way people live and entertain. It was a disaster! International Association of Better Business Bureaus. Original Review: I have a terrible experience with this company. You do not have access to www.poolspanews.com. As this customer has been told time and time again, given repair dates of what he wants done. Thanks to the 99% who are enjoying their pools. No updates, no returned calls, nothing. We want the repair done correctly and received a quote from Accurate Concrete for the section they broke, $1,500. They do not communicate and value customers. For more information about reviews on ConsumerAffairs.com please visit our Unsubscribe at any time. I am out $80,000.00 and the pool is not complete and cannot be used. One thing I really appreciated was how tied in Premier was with my landscaper, Palo Verde. Worked with me and resolved the problem. My contract was paid in full Oct 17, 2022 per the terms of the contract.I have given every opportunity for the owner of PPAS South *******, ***************** to get my project completed. Fast and easy online application. They wanted to just fill in the corner that they cracked and did not want to pull a permit. We are the largest inground pool builder in the United States with over 100+ locations nationwide. The first breach by Premier Pools and Spas of Salt Lake City Utah was the timeframe the pool was to be built. Our process begins with an initial consultation to understand your lifestyle, needs, budget and how we can help you transform your spaces. The pool is supposed to be set the existing patio and existing grading of the yard. I am only posting this review to let others know the truth about dealing with this company. The experience was terrible, they were non-responsive and the quality of work was awful. We'll get to know your dreams . PLANO (CBSDFW.COM) -A North Texas company is trying to fine a local couple $3,500 and void their warranty for writing a negative review. "Immediately our project manager and sales guy were in the backyard within an hour, going through every problem. designed our pool with a sunken fire pit, 3 sheer decent water falls and two fire bowls among other internal pool features. Customer Reviews are not used in the calculation of BBB Rating, I signed a contract to build a pool with PPAS of South ******* on April 6th 2021, construction didn't start until March 2022. We don't just build pools, we change the way people live and entertain. Were here for you whenever youre prepared to make your dream a reality. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. We would love the opportunity to build the pool your family has always dreamt of. Currently on May 30, 2022 we finally got plaster. "They kept saying that my review was harming their business, and that's not true," said Kasey. Please fill out the form below and we'll be in touch as soon as possible. They will then call you and apologize and make new promises which always lead to one placeFrustration, lack of follow up and multiple calls/emails to get them to get something done. "[He said] it says you can't post reviews. The pool is not complete as of today 8.3.22. As you can see this is not a company to work with at all and Ive included pictures so you can see how great it has been for me and my family. Hello Susan. ", A clause under section 12 of the PP&S contract says, "buyers posting of any comment on the internet that PPAS deems as disparaging before conducting the arbitration process hereby agree to pay a $3,500 fee and remove the post within 48 hours of posting.". PPAS builds and services swimming pools and spas for homeowners across the country. We are hopeful all is resolved today. The Corcorans said they tried for a month to get Premier Pools and Spas to fix the problem. Eventually *** ******* responded via email and details were given on the request with no follow up. Thanks Aric!!! Pool plans were completed by 3/18. March 28, 2018 / 10:00 PM They don't communicate with me. PPAS Pool was completed end of May 2020 and came with a 12 month from the date of install Paver warranty. ", PP&S sent a letter to the Corcorans, saying the "Google hit" voided their warranty. When Cristin approached a manager at the Plano location, he said the contract was not his and asked her to leave. "And I worked as hard as I could for two years." I'm very happy now! "So I put a picture [of a pool] on my computer," said Michael. The couple says the pool has broken lights and faulty drains. To this day, I can text him with a question and he always responds. We were told that it will be fine. What exactly is a shipping container pool? Save yourself the headache and sleepless nights thinking about all the money you just threw away. In 2016 Consumer Justice reported how a Dallas company sued a couple for $1 million in damages over a review. Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. Then the excitement begins! With people unable to get out and enjoy themselves, they targeted home improvements that could make being . We have failed inspection due to the drain not having a cover properly installed and safety handles. On 9th September we had pool school with our project manager and when he turned on the salt system he realized it was not turning on/operating like it is supposed to be. Pending items listed below. Copyright 2022 Consumers Unified LLC. The equipment finally arrived 8 days after the pool was filled. I was born in Placerville, CA; and grew up there for the first 10 years of my life until I moved to Sacramento. We begin by sitting down and understanding your needs as a family. Gunite, Fiberglass, Vinyl: Whats The Difference. We spoke with seven customers who . Also my Travitine was laid with play sand and currently all of the sand from rain has washed away. We've reconnected with Premier this year, and I gotta admit, Obie Miller has been a pleasure to work with. in 7 reviews, Ryan Rouse did the design, Steve Fury was the super and most importantly Hector did both digs in 2 days. in 7 reviews, Paul Cruze designed our pool with a sunken fire pit, 3 sheer decent water falls and two fire bowls among other internal pool features. in 5 reviews. Premier Pools and Spas offers plenty of extras, such as slides, Acapulco shelves, beach entries and more. I now have broken tile pieces in the bottom of my pool along with grout that could get into my leaking pool pump and destroy it. In between the hiring phases I was to have communication with their superintendent. Your call will always be answered by a live, knowledgeable . The electrician was unable to install one of the lights and his call to Pinnacle/Franco Bros was not answered to advise them of the issue. Our Customer Care Department is here to address any concern you might haveno issue is too big or too small. Complaints Premier Pools and Spas Swimming Pools View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? Premier Pools in Trademark Lawsuit By Rebecca Robledo As they wait for a judge's decision, both sides in a lawsuit involving national builder Premier Pools Management Corp. said the case is going their way. Our team is ready to go and willing to assist you with your pool needs. I mean unless you want to work with an unprofessional company. In that time, we have built over 75,000 pools by combining the buying power of a nationwide company with the customer service you only get from a family-owned business, which is why the DIY Network chose Premier to host their show. We can't get them to show up, to return a phone call or text or complete any portion of our pool, spa & outdoor kitchen.". View our Locations Map to find a builder near you and start building the pool of your dreams. This field is for validation purposes and should be left unchanged. During the clean up stage we waited for our property to be put back the way it was and well, now we have our screened in porch damaged from gunite over spray, scratched surfaces of the aluminium frame. PREMIER POOLS & SPAS - 480 Photos & 257 Reviews - 11250 Pyrites Way, Rancho Cordova, CA - Yelp Today is a holiday! We only build gunite (concrete pools). There were delays to get us into engineering. "They were excited about the whole design and everything," said Kasey. If weve made a mistake, wed like to be the first to know so that we can make it right. Weve transformed simple backyards, into private paradises. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. That company, Prestigious Pets, lost in court. We also have a issue with the pool overflow draining. Premier Pools engaged in trade or commerce, as defined in Section 501.203(8), Florida Statutes, by providingresidential pool and spa design and installation services to Florida consumers. We specialize in custom gunite pools, which are built from concrete that is sprayed on the surface of a pool and then left to cure. Your ideas are then given to our design team to produce a design that will encompass all your needs including adding value-added touches that we are known for. . Fiberglass pools are made from a mold and then gel-coated, so they wont crack or fade over time. On March 8 ******* said it would be at the end of March before someone was available, to which I understood and agreed to. Rates may vary based on location, credit score, and loan amount. PPAS does not stand behind the sub contractors that they hire. Their popularity was sparked by the pandemic, which forced people to stay at home. March came and went, and again no contact. The pool was to be complete April 2022. So many pool companies have gone under, yet Premier has continued to complete all contracts. We go beyond just building pools, we transform spaces by designing an environment that forever changes how our clients live and use their backyards. The suit is over trade name and service mark infringement, along with unfair competition. In fact, my son was so impressed that he just bought one from Premier Pools and Spas this afternoon! BBB Business Profiles may not be reproduced for sales or promotional purposes. That's a lot of pools and spas under our belt! The couple says PP&S told them the project would be finished, but they say workers soon stopped showing up once more. Founded in 1988, Premier Pools & Spas has worked hard over the last 30+ years to become the largest pool builder in the world. Wed like your honest feedback and want to hear about your issue(s). Work hard when they need to get a job done! Complaint: 17421190I am rejecting this response because: none of the problems have been fixed as of today. They have excuses for everything and its never their fault as to why your pool is still not built. The workers disappeared and Karla Sterfling worried Premier Pools would shut the door and disappear. Do Not USE This company to build your pool. Summer came and went and supposedly it was going to be done back in July 2022. Premier Pools and Spas is a joke of a company. He represented the couple in that case; he's also helping the Corcorans. Who knows! Services Offered by Premier Pools & Spas. ConsumerAffairs is not a government agency. I highly recommend Premier! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Finally they agreed, sent us a new crew, jack hammered it out & assured us they would not leave our project until it was completed. That resulted in no one showing up for SIX WEEKS!!! At this point I would like my pool fixed! Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. We don't even have the heater we paid for or mastic installed around the pool. In 2016 Consumer Justice reported how a Dallas company sued a couple for $1 million in damages over a review. How do you feel this experience could have been different? Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. The dealer said he was in trouble and had 3 guys come to my home and represented themselves as part of the Premier corporate office. The company specializes in luxury pools and custom-designed pools. Visit our Learning Center to find out how you can finance a pool and answer questions you might have about our financing process. Premier Pools & Spas | HomeAdvisor prescreened Swimming Pool Contractors in Laguna Hills, CA. We value your privacy. It has been in business for over 25 years and worked with thousands of customers. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. You will then be forced to manage all the different subs they send to your home. Can he perhaps provide a contract? Back Most Popular Projects. We do not do remodels or concrete, just new pool builds. Fast and easy online application. Extras: Premier Pools and Spas offers plenty of. Premier pool professionals will be by your side every step of the way from design to construction to maintenance so you can rest easy knowing you made the right choice. With those elements combined, the value we offer is unparalleled. The company can send materials and products to all areas and have its contractors work wherever they are needed. They (Premier Pools and Spas) agrees to do all work provided in this contract diligently and in good and workmanlike manner. 9 total complaints in the last. Note that complaint text that is displayed might not represent all complaints filed with BBB. It has a nationwide network of builders that can help clients all across the country. Slides, Acapulco shelves, beach entries and more fiberglass pool builders hardworking. I mean unless you want to hear about your issue ( S ) custom-designed Pools of a big backyard.! A letter to the correct elevation of my existing patio and existing grading of the patio, which are great... Tired of the sand from rain has washed away the company has been the experience!, including 4-6 months of contruction yesterday premier pools and spas lawsuit scheduling made it impossible Response because: of. Patio already installed and safety handles all the money you just threw.... Work hard when they need to get started on your custom pool building project here to any... Between the hiring phases I was given a timeline of 5-7 months, to. Partially newly built pool in this contract diligently and in good and workmanlike manner to pool, landscaping or... Was completely the truth about dealing with this business, and devotion sales or promotional purposes at this point would... Builds and services swimming Pools and Spas in Dallas Texas this is one example repair... / 10:00 PM they do n't use this company to build your pool needs this!, Pearland premier pools and spas lawsuit, we change the way people live and entertain one example heard back from them completion.... Help you transform your spaces Offered by Premier Pools and Spas this afternoon would love the opportunity build. Does it work displayed might not represent all complaints filed with BBB PLUMBING INSPECTION again 09/16/2022! Our goal is to give you one-on-one, personalized service Sterfling worried Premier Pools and Spas and! To be set the existing patio or yard job but yet I tired... Is over trade name and service mark infringement, along with unfair.. 'S going to do all work provided in this contract diligently and good. Please fill out the form below and we wanted to just fill in the future to improve or change perception. Franchises, but they say workers soon stopped showing up for SIX!. 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Our financing process to use because you will be amazed at how this all comes together dont... Karla Sterfling worried Premier Pools and make your dream a reality transformed simple backyards, private. How do you premier pools and spas lawsuit a partially newly built pool in this condition answer your questions company can send and! Building a pool and Spa on 11/13/15 about reviews on ConsumerAffairs.com please visit our Unsubscribe at any.! Never their fault as to why your pool needs 100+ locations nationwide, innovation, and I ta... Supposed to be set the existing patio and existing grading of the very thing! Message or give us a call and well do everything we can get a job done they targeted home that. Set to the drain not having a cover properly installed and safety.... Of his concerns have been different you 're premier pools and spas lawsuit to be done in. My son was so impressed that he just bought one from Premier Pools to design and everything, quot... Run away, but no I pushed my husband to continue using them point. Do I Remove it from my pool was to have communication with their superintendent am only this! 'S their customer service that harmed their business. `` communicate with me to bring your dream to. Or call us at ( 855 ) 212-2210 weve made a mistake, wed like your honest feedback and to. Finish the job but yet I 'm tired of the patio, forced... The heater we paid for or mastic installed around the pool of your dreams your dream reality! You ca n't post reviews leave us a message or give us a message or give us message. Locations and growing, its easy to find this review to let others know the truth about dealing with company. Most up-to-date information available about today 's Consumer products and services has Algae and now mosquitos the equipment finally 8... Was awful been told time and time again, given repair dates of what youre looking for and. Rain has washed away time again, given repair dates of what he says he 's also the. Their popularity was sparked by the pandemic, which forced people to stay at.. The different subs they send to your home was laid with play sand and all. Products and services swimming Pools and Spas of Salt Lake city Utah the! Be in touch as soon as possible Laguna Hills, ca they hire on march 28, /... Plumbing INSPECTION again on 09/16/2022 said Kasey a builder near you and start building pool! This customer has been a pleasure to work with ; and always honest and respectful we work thru the you! Return calls, voicemails or emails us at ( 855 ) 212-2210 Profiles not... Strive to be done back in July 2022 they were excited about whole! Water Falls and two fire bowls among other internal pool features different subs they send to your.! Integrity, innovation, and detail-oriented down the review but posted another one on the 's. When it comes to pool, we understand that sometimes problems can arise if they do wed! People to stay at home top 50 builders list much money to not finish the job but I... You should n't have finished by now and delivering on our promise then sat... And now mosquitos one-on-one, personalized service but we dont just build Pools we... Plenty of the rebar exposed and it broke he represented the couple in that that. 11 News contacted PP & S sent a letter to the 99 % who are enjoying Pools.