ps5 still says preparing to ship

Express shipping will give your order within 1-2 days, while standard shipping can take within three days before dispatch. Like i dont want it receive air and not be home to grab it, is this fixed? Many retailers seem to have run out of stock, while others seem to have taken on more orders than they could fill. The one from Sony Shipped and will arrive on the 12th (I let a friend get it, which I now regret), the one I preordered from Walmart has no info but keeps saying Nov 12th. I have mine pre ordered from Best Buy and they took the money but still preparing order. Does your shipping say its from sie llc or a third party? copy. Press question mark to learn the rest of the keyboard shortcuts. PS PLUS members are eligible for Free Express Shipping on direct.playstation.com. But my PSN order status now says preparing to ship. I got an email today saying my order was delayed. Mines going to come like maybe the 20th now. Console/game discussions, news, support, trophy/media sharing and more! I'm on the East Coast in the US and saw people starting to receive their systems today from FedEx. More info, Shipping and order support for direct.playstation.com. Placed an order at PS Direct in the US a few hours ago and it has already switched to "Preparing to Ship" on both the headset and charger. Should I worry? Was in the first wave from Sony Direct. 11/29 Drop CA 10 min wait, says it'll get here on the 16th . Press question mark to learn the rest of the keyboard shortcuts. If you experience this for more than 24 hours please reach out to the shipping courier for an update. Different events in certain areas can impact carriers. It was free if you had playstation plus. Not sure why your console is still not shipped. I'm not one of those idiots who bitch about not getting their console on day 1. Good luck, everyone! It may not display this or other websites correctly. If you no longer want the items in your order, you may obtain a refund; please visit https://direct.playstation.com/en-us/returns-refund-policy for instructions on refunds and cancellations. Geographic, holiday and other restrictions apply. Gamestop allegedly hasnt gotten their digital editions yet either so im wondering if there was a manufacturer issue with the digital editions of Sony hasnt even sent out theirs yet either? While supplies last, of course! Fed ex is absolutely horrible. Mine shipped earlier today, and Spider-Man shipped like 2 hours later. Yup. I dont care if its delayed or not because i picked up so much over time this month im not gonna be able to play it regardless haha, Well it took almost 2 days to get my shipping confirmation after I bought it but I was able to get one right away with the invite so that was sick! Look up your order tracking details through, On the details page, enter you mobile number next to. Head to the PlayStation Direct website. Already have the extra controller and charger. 2tru4youtistru No Longer a Noob. The order has shipped, but the postal carrier has not scanned your package into their system yet. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 'Shipment' actually refers to numerous processes, which is why it can feel like it takes forever for your order to move on. Fahmida Y. Rashid. I finally caught them with my last question will Sony refund your money if they dont deliver ? But you have to get in touch with a rep through their chat system. . Yep got an email on Nov 7 that order had shipped and is on track for Thursday. I chose the express shipment option (ship in 1-2 days), and it still says "preparing to ship" on the Sony website on my account. "Preparing to ship" statements are stressing me out, Same:/ I tried using the order number on the reference number tracker on UPS and the only thing that popped up was the last four digits of a long number an it said its on the way: check back tomorrow for delivery details but thats all it would let me see. Nope, no notifications for me. (From Sony Direct), Damn. tbh I never received an email from sony direct about my ps5, all the info was on the site. Thats a bit weird. Has anyone gotten shippi. Shipments receive updates at various points between pickup and delivery. So much for free next-day delivery!! We apologize for the delay and are currently working to resolve this matter and expect we will be able to ship this item within the next 5 business days or less. Any word? I have two preorderd and neither have shipped yet. Now Im in queue fingers crossed I can get some answers Hey don't bother waiting for PlayStation direct support, I waited 2.5 hours and the response I got was "I'm sorry we can not look any further into your order than what is already shown on the website" I placed my order on the 23rd and it is still preparing to ship. PS direct wasn't even updated properly I had to watch the actual fed ex info. Create an account to follow your favorite communities and start taking part in conversations. Ordered Thursday and received the next Tuesday. Id give it a week though! Said my ps5 would be delivered on thurs and that a signature was required. Heres why: Refunds are not available when your order is in preparing to ship status. Lol. Press question mark to learn the rest of the keyboard shortcuts. UPS doesn't have any data for the tracking number yet, but the PS Direct page estimates delivery on the 22nd. The PlayStation Direct store uses FedEx for shipping. Thats not so great on PS directs side. Stephen Nellis. Their answer was you will receive an email with the status. They would not as in WOULD NOT not could not but WOULD NOT give any ETA or any semblance of an expected time frame. The result is that many gamers are left worried about their PlayStation 5 order status, concerned that it may not arrive on time or that the purchase itself will fail. I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I dont have access to that email anymore so I cant keep track of my tracking etc. I just got mine. Refresh page. It arrived Sunday morning around 10:15am while I was at work. The psdirect has not updated for some reason but I as able to ge there tracking number and everything from fedex, I have a digital version aswell and they shipped it on Friday but i had to sign in to fedex since Sony hasnt updated my order or sent a shipment email until today. Videogame sales slump further in August, but Xbox 360 is king. They also said they couldnt comment on what people are saying about cancelled orders on the web. From the recent re-stock this current week - my order is on its way today but I live in Massachusetts so huge difference, I got mine just now from the sony invite. We thank you for your patience and flexibility while we work to process your order. Did you also order on the recent drop, August 17th? I see some have been so excited, they go to the store and wait but it says specifically in the confirmation email to not go to . Visit the Walmart website. We already know that stocks of PS5 are limited, and purchase seems to be on a first-come, first-served basis. Heres hoping its not months out . Shipped yesterday with a delivery date for Thursday and signature required. Once an order ships, the tracking information may not be available until later in the evening. All rights reserved. For the fedex app? On my way out the website, I saw Xbox Series X . Anyone else get that email? I havent received a shipment notification yet, have you? I thought I changed it but it was for a different account and I somehow managed to get it with that account connected to the old email, Howd you know when you were able to order? The Road Trip Survival Guide: Tips and Tricks for Planning Routes, Packing Up, and Preparing for Any . The headset price still shows as a pending debit on my banking app, but the pending transaction for the dock has disappeared. I ordered mines from playstation direct on October 22nd and today is the 27th and its still telling me preparing to ship. I asked if they rang the bell and she said they did. You need to be a member in order to leave a comment. Start a new thread to share your experiences with like-minded people. Also included a link for tracking info. Order Placed: July 22nd. So, if by some freak of a miracle you do receive the one you ordered from PlayStation Direct you can return the Amazon order or hey, you can sell the extra one for more later coz there will be SO many pissed-off Sony Direct customers!! The Reddit home for PlayStation 5. Wtf is going on and has anyone else suffered this? Press J to jump to the feed. My Series X arrived from Gamestop two days after I ordered with absolutely no update from FedEx, whatsoever. A lot of people aren't getting shipping notifications from sony or the retail store they ordered on, but the fedex app shows a package with tracking. I ordered the Special Edition DeathStranding PSPro the day it went on sale - Sunday 24th November - and its been 3 days already and my shipment is still stuck in preparing shipment. Let everyone know about your favorite games this year! Thats how I knew my ps5 shipped before sony site updated it. One day shipping, and it still says preparing to ship. Shipped yesterday, currently in transit to arrive on Thursday. I got in on the first wave there, i preordered mine from amazon, took vacation time from nov 13th-19th and amazon is telling me im getting it thursday nov 19th. According to r/ps4deals, Sony has begun cancelling orders as of an hour ago; I don't know if they're still sending those cancellation emails out or not. If your tracking information hasn't updated for two business days or it's two business days after your estimated delivery date, select the Contact us button. #57. Type it into the FedEx website or use a service like PackageMapping to get a sense of where it is. You can track your order by visiting FedEx.com You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. They never did. Biting my nails. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. -____-. (Standard) I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. Neither has shipped yet. Get started with your Walmart+ membership here!. The order has been shipped and you can click on the tracking link for more details including the estimated delivery date. How To Play Modern Warfare 2 Gun Game With Friends, Destiny 2 One Moment Please Error Fix for PC, PS5, PS4, Xbox, How To Fix YouTube No Internet Connection on PS5, Xbox, and Switch. Click XHR in right pane (next to CSS, JS..) then the magnifying glass to the left (same row of icons) left side, click Search (has new request /blocking either side) enter 'trackingid' and press return. Create an account to follow your favorite communities and start taking part in conversations. Anyway, I ended up getting it earlier than my projected arrival date. Prepared to be shipped. GTag:MadDogg730 PSN:lMadDogg NNID:xMadDoggx More peeps on gamefaqs need to try the indie game cyber shadow. Search the top right of the page for the link and icon of your user account. Per shipper instructions, package will not be delivered until the scheduled delivery date. ALL RIGHTS RESERVED. Some customers have spent 2 - 10 days waiting for the "processing . Press question mark to learn the rest of the keyboard shortcuts, https://direct.playstation.com/en-us/order-lookup, https://direct.playstation.com/en-us/returns-refund-policy. I commented earlier that my orders shipment was delayed, but I very recently received emails saying say its been shipped. Did you get yours? Thats typical Cover-Your-Ass tactic. With all that said, only Amazon seems to have trouble keeping up with demand other retailers simply blocked out-of-stock purchases. Maybe it's just lagging in the system. Went online to Best Buy and waited for a ps5 to go through the cart phase.. didn't go well. Neither have shipped yet email from sony direct about my ps5, all the info was on the.... & # x27 ; s just lagging in the system i was at work order to leave a comment properly... I & # x27 ; ll get here on the web like i dont want it receive air not. Look up your order tracking details through, on the tracking link more! The tracking link for more details including the estimated delivery date for Thursday not be available until in... Still telling me preparing to ship was delayed need to be on first-come. One of those idiots who bitch about not getting their console on day 1 days before dispatch orders than could! Question will sony refund your money if they rang the bell and said... 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