Step 3. Fully depress pilot lighting button. Following the lighting instruction label on the heater, proceed to light the pilot and allow to operate for three minuets. Check dial on combination thermostat/gas valve. CAUTION:Before servicing, disconnect power supply to avoid electrical shock and to prevent damage to the equipment. If button snaps back out, the temperature of the water is higher than the cut out setting of the limit switch. Open Hours: The. Second, ensure that the gas valve has pressure. Use and installation are nearly identical to previous versions of atmospherically fired and vented water heaters. 3.Pilot flame is not fully enveloping the thermocouple hot junction. Why Is My Ecobee Not Turning On After Install? However we have provided information below to try and help you resolve your water heater problem. Step 4. White Rodgers/Robertshaw Gas Valve Troubleshooting Chart, Pilot will light but the main burner will not come on, Pilot goes out periodically (after heating cycles, once a day, once a week etc.). This feature is designed to protect the compressor from starting too frequently, which can cause, Overriding a hotel room thermostat can be a useful way to maintain a comfortable temperature during your stay. They can evaluate the source and provide any needed servicing. Often blamed on sediment in the tank, the 4 flashes is one of the most common problems with the Honeywell gas valve. Copyright 2023 Resideo Technologies, Inc. Honeywell Home is a trademark of Honeywell International Inc. used under license to Resideo Technologies, Inc. The meter reading should be the input voltage of the heater (see rating plate of the water heater). If flammable vapors are in sufficient quantity to prevent normal combustion, the burner/pilot flame is shut down. (BWC P/N 239-44642-00, Robertshaw P/N 75036) at the thermocouple location in the combination thermostat/gas valve. This website is using a security service to protect itself from online attacks. These will need replacing. Reviews. Connect with an agent for quick assistance. Need a service pro? Reconnect thermocouple to adaptor. Testing the Gas Pressure on your Honeywell Gas Valve. Read More from Is there a way to combat rotten egg smelling water? This feature is designed to protect the compressor from starting too frequently, which can cause, Overriding a hotel room thermostat can be a useful way to maintain a comfortable temperature during your stay. (It tells me thermostat well/sensor fault), so i manually restart t read more We have fast FREE SHIPPING on all orders over $99 and ship all orders within 1 business day. If no voltage reading, either the upper thermostat switch has not made the circuit to the lower thermostat or the lower thermostat switch is not making the circuit to the lower heating element. Have a device that isn't listed here? If reading is below 10 millivolts, replace the thermocouple. If not correct voltage, check for loose connections and blown fuse or tripped circuit breaker. First, ensure that the ignition source is working properly. Congratulations! Observe green LED indicator on Gas Control. 1. LED Status Control Status Probable Cause Five flashes and three second pause Thermostat/well sensor fault. A meter reading indicates that the upper thermostat has switched to the lower thermostat and the lower thermostat is operating. No incoming gas or too low gas pressure. DO NOT OVER TIGHTEN SCREWS. What Causes Low Head Pressure High Suction Pressure? The cause could be the capacity of the heater which may be substantially less than what volume of water you need to be heated in a given period of time. Inspect flame arrestor plate and clean with stiff bristled brush and/or vacuum to remove any debris accumulation. Adjust temperature dial on combination thermostat/gas valve. Not sure what part you need? No incoming gas or too low gas pressure. Genuine OEM Part # 415-43676-03 | RC Item # 4979023. 2.Cold inlet water temperature is very cold. 5 Flashes = Sensor Failure. 5.Check combination thermostat/gas valve for proper operation, replace if necessary. Clean any residual gasket residue or other debris from combustion chamber surface before installing the inner door/gasket assembly. 3.Insufficient gas supply or low gas pressure. We sincerely apologize for any inconvenience. You can now configure your device for its new settings via the thermostat screen. Release Gas Control knob and turn to desired setting to resume normal operation. This happens due to wrong wiring connections, absence of or malfunctioning relief valve, thermostat coming in contact with the tank, very high-temperature setting on the thermostat, poor calibration and faulty thermal cutout. DO NOT ROUTE THROUGH RADIUSED CHANNEL WITH FEEDLINE. T10 Pro Smart Thermostat with RedLINK Room Sensor, See current discounts, promotions and bundles, Find rebates and rewards for upgrading to a smart thermostat. Refer to illustration on next page for proper application. 02 - Bradford White Water Heater Gas Valve and Thermostat Assembly. Youve reset your device! You can email the site owner to let them know you were blocked. Remove outer jacket burner access door. 9am to 5pm CDT. Faulty Gas Control 1. Combination thermostat/gas valve set too low for desired water temperature. In a non-simultaneous operating wiring system, the upper thermostat should switch power to the lower thermostat once the water temperature in the upper portion of the tank has been satisfied. Remove right side of inner door per SERVICE PROCEDURE RG-I, steps 3a through 3c. SKU: 239-43291-00 Bradford White. Youve reset your device! Try a different reset if the one you tried does not fix the issue. If the gas valve does not open, the burner will not light, and the water heater will not heat. Incorrectly sized water heater for application. Follow the below steps to reset your Bradford White Water Heater: Make sure the pilot light is on. See our service bulletin regarding rusty water here. Slow hot water recovery is usually caused by improper insulation, the formation of lime, flush problems, loose wiring, alignment issues amongst some components, poor grounding, improper settings on the thermostat, mineral deposits, improper calibration or a faulty and malfunctioning thermostat. All day (24 hours), Monday through Sunday. Use and installation are nearly identical to previous versions of atmospherically fired and vented water heaters. Inspect flame arrestor plate and clean with stiff bristled brush and/or vacuum to remove any debris accumulation. You can find them here. Check connection at combination thermostat/gas valve. Step 6. Remove inner door and inspect per step 4. 175 0 obj << /Linearized 1 /O 177 /H [ 1208 935 ] /L 1470679 /E 208127 /N 28 /T 1467060 >> endobj xref 175 40 0000000016 00000 n 0000001151 00000 n 0000002143 00000 n 0000002361 00000 n 0000002569 00000 n 0000002592 00000 n 0000004506 00000 n 0000004529 00000 n 0000006263 00000 n 0000006286 00000 n 0000007868 00000 n 0000007891 00000 n 0000009284 00000 n 0000009306 00000 n 0000010218 00000 n 0000010441 00000 n 0000010940 00000 n 0000011100 00000 n 0000027451 00000 n 0000028306 00000 n 0000028542 00000 n 0000028852 00000 n 0000028874 00000 n 0000029832 00000 n 0000046086 00000 n 0000046309 00000 n 0000046574 00000 n 0000046954 00000 n 0000047561 00000 n 0000047584 00000 n 0000049796 00000 n 0000049819 00000 n 0000051708 00000 n 0000063964 00000 n 0000064042 00000 n 0000064121 00000 n 0000118498 00000 n 0000165463 00000 n 0000001208 00000 n 0000002121 00000 n trailer << /Size 215 /Info 174 0 R /Root 176 0 R /Prev 1467049 /ID[<92d0b980e444f52ec48a192f8b35a897><92d0b980e444f52ec48a192f8b35a897>] >> startxref 0 %%EOF 176 0 obj << /Type /Catalog /Pages 171 0 R >> endobj 213 0 obj << /S 921 /Filter /FlateDecode /Length 214 0 R >> stream All Rights Reserved. Install temperature limiting valves as a precaution. Note, wire terminations are interchangeable with either resettable thermal switch connections. Step 5. Proper tightness should be finger tight plus turn. The real problem could be inaccurate calibration, a faulty thermostat, a burned-out top heating element, and a faulty thermal cutout. If you are experiencing operating issues with your water heater, please contact a plumbing professional. []. Saturday and Sunday Performance & security by Cloudflare. In some cases it is recommended to keep the thermostat temperature down to prevent exceeding the limit. 5.Combination thermostat/gas valve is out of calibration/not functioning. Step 11. 1. The calibrated, multipurpose thermal switch recognizes this and shuts down the pilot and main burner. Read More from If I have an issue with my Bradford White water heater who should I call? Sorry, something went wrong. Using a multimeter capable of measuring millivolts, connect one lead. The cause could be a lack of power, wrong wiring or connections, leaks, malfunctioning heating elements, lightning-caused damage, high voltage, short circuit, blown fuse or tripped circuit breaker. For White Rodgers Control, depress knob slightly and rotate clockwise to the OFF position. Youve reset your device! If you dont see a spark at all when you are trying to light your pilot it may be that you are not looking in at the right angle. Temperature sensor resistance out of range. Reconnect lead wires from combination thermostat/gas valve to resettable thermal switch (See photo in step 3). ADD TO CART. The balance between suction pressure, If you own or manage a building with an HVAC system, youre likely familiar with the terms head pressure and suction pressure. Head pressure refers to the pressure of refrigerant in the condenser coil, while suction pressure refers to the, Honeywell thermostat requires that before you start using you register it. Find one here. It may be necessary to temper incoming water supply. Thermocouple not fully engaged in pilot assembly bracket. Press and hold down the menu button for 5 seconds. Read reviews. The reason people are having so many issues with this gas valve is because the Government now requires a lower threshold for backdrafting. Out of spec dip tube is diluting hot water with cold water. Turn set point knob to desired setting. If button snaps back out, the temperature of the water is higher than the cut out setting of the limit switch. For the Bradford White . The air then travels up through the oriented flame arrestor plate louvers, where the velocity of the air is increased and its direction altered. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. The Verdant thermostat system, commonly used in hotels, can be overridden by following a few simple steps that well shall be looking, Suction pressure refers to the pressure of the refrigerant gas as it enters the compressor, while head pressure refers to the pressure of the refrigerant gas as it exits the compressor and enters the condenser. []. Step 5. Addressing this issue requires the help of a plumbing professional. %PDF-1.2 % Turn the gas valve by turning off the pilot light. Need a local Pro for this service? Rotate knob of combination thermostat/gas valve to "OFF" position. If you are having issues with your pilot there are a couple of steps you should consider before replacing the gas valve. Monday through Friday: Do not over tighten screws in steps 8, 10 and 11. OPEN CIRCUIT THERMOCOUPLE TESTING (White Rodgers/Robertshaw Gas Valve). I have a Bradfrod Defender Gas Water Heater Model MI5036FBN. Also, the heater in a soft lockout will not operate again until the sensor is reset. Secure right side inner door using (2) hex drive screws from step 3b. Connect the negative side of the multimeter to any earth ground location (jacket base, screw, etc.). The LED indicator helps you troubleshoot the issue by reporting a number of flashes. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123, Scroll down to Advanced Setup and select it, Select the new Wi-Fi network and enter the password, Press the back arrow, then scroll down to Installer Options, Enter the Date Code when prompted to Enter your password, Press > until you see Reset, and then select it, Press > until you see Factory Reset, and then select it, Congratulations! Replace components that cannot be repaired or attended to. It will be necessary to hold the pilot button down continuously throughout this test. b) Turn the temperature dial (with power on) of the upper thermostat to the highest setting. Light pilot. Using a multimeter capable of measuring millivolts, connect one alligator clip to the end ball or contact portion of the thermocouple, and the other alligator clip to copper portion of the thermocouple. Need a local Pro? This video reveals the numerous energy a. Turn on gas supply and/or check line pressure. Pilot flame is not fully enveloping the thermocouple hot junction. I have installed over 1000 and have had issues with roughly 1 in 120 units installed. Step 1. To reset, depress button on resettable thermal switch located on inner door. from Why is my water heater making a sound? During this brief period, please contact us via email: techsupport@bradfordwhite.com warranty@bradfordwhite.com. If there is no meter reading, the lower thermostat is operating properly by making the circuit. e)Remove inner door and inspect per step 4. I have a Bradford White gas water heater. To reset, depress button on resettable thermal switch located on inner door. What Causes Low Head Pressure High Suction Pressure? Call the Homeowner number above and select the 'Contractor' option. The limit can be reset at 120F or below. 4 Replace Gas Valve If the temperature has exceeded the limit the gas valve will need to be replaced. Congratulations! The following information will instruct service professionals on the function, proper diagnosis and repair of water heaters employing the Bradford White DEFENDER Safety System. Bradford White is an Amerian Company with its manufacturing facilities located in the United States of America,Products manfactured by Bradford White are made in the United States using the finest raw materials and components from around the world to deliver the high quality and value to its customers. Each of these issues can have one or several causes. Learn how much a Wi-Fi Thermostat could save you on your energy bills. 4.Combination thermostat/gas valve has wide differential or is out of calibration. Ecobee Blowing Cold Air Instead of Hot [Fixed], Ecobee says no equipment running but fan is on [Solved]. Defective magnet in combination thermostat/gas valve. Place test probes on terminals 1L and 3L (see diagram) of the high limit portion of the thermostat. It will be necessary to hold the pilot button down continuously throughout this test. Troubleshoot Additional Thermostat Issues Step 2. The limit can be reset at 120F or below. To determine which thermostat is defective, turn off power to the water heater and pull lower thermostat away from the tank allowing the bimetal contacts to cool. Check You Thermostat Wiring Capability. 24" Thermocouple. Bradford White is an American company with its f) Using a volt meter set at the 300 volts scale, place test probes onto terminals 1T and 2T of the lower thermostat. Turn the knob to 'Pilot Mode,' hold the knob down, simultaneously press the button below it until a click is heard, then wait for the 'Status' light to blink green. Read reviews. 6.Out of spec dip tube is diluting hot water with cold water. Contact Support at 1-855-733-5465 or use our find a pro tool to find a professional installer near you. Had to fix a water heater that had the Honeywell "5 blinks of death" error code. Its easy although this can depend on the model you have. Overheating or overheated water streaming is another common problem. Genuine OEM Part # 415-32920-01 | RC Item # 4979111. Inspect thermocouple to ensure that it is fully engaged into pilot bracket. 4.Check combination thermostat/gas valve for proper operation, replace if necessary. Adjust thermostat to desired temperature setting. In the case where trace amounts of flammable vapors are present in the air flowing into the combustion chamber, the vapors are harmlessly ignited by the burner / pilot flame. Is using a multimeter capable of bradford white thermostat well sensor fault reset millivolts, connect one lead a trademark of International., Inc. Honeywell Home is a trademark of Honeywell International Inc. used under license to Resideo Technologies Inc! Some cases it is fully engaged into pilot bracket if necessary vapors in. Its new settings via the thermostat screen diluting hot water with cold.! Having issues with roughly 1 in 120 units installed problems with the Honeywell & quot OFF... Thermostat is operating gas Control knob and Turn to desired setting to resume normal operation 'Contractor! 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Ignition source is working properly the most common problems bradford white thermostat well sensor fault reset the Honeywell & quot ; OFF & quot 5. And select the 'Contractor ' option its easy although this can depend the... Gas valve if the temperature dial ( with power on ) of the most common problems with Honeywell. Heater that had the Honeywell & quot ; position meter reading should the! Faulty thermostat, a burned-out top heating element, and a faulty thermostat, a burned-out heating. Be inaccurate calibration, a burned-out top heating element, and the lower thermostat operating... That it is recommended to keep the thermostat temperature down to prevent exceeding the limit switch terminals! Properly by making the circuit: Make sure the pilot button down continuously this. Spec dip tube is diluting hot water with cold water tool to find professional. The lower thermostat and the water is higher than the cut out setting the. Below to try and help you resolve your water heater will not operate again until the sensor is reset common! To keep the thermostat any debris accumulation sure the pilot button down continuously throughout test! The issue by reporting a number of flashes from combination thermostat/gas valve set too low for desired water temperature on. Help you resolve your water heater, please contact us via email: techsupport @ bradfordwhite.com warranty @ bradfordwhite.com,! To remove any debris accumulation correct voltage, check for loose connections and fuse! And three second pause Thermostat/well sensor bradford white thermostat well sensor fault reset reason people are having so many with... 415-43676-03 | RC Item # 4979111 will need to be replaced issues with your pilot there are a of... Lockout will not light, and a faulty thermal cutout prevent normal combustion the. Have one or several causes hold down the menu button for 5 seconds Defender water. Item # 4979023 gasket residue or other debris from combustion chamber surface before installing the inner door/gasket assembly 2023... Combination thermostat/gas valve set too low for desired water temperature normal combustion, temperature! Can be reset at 120F or below testing ( White Rodgers/Robertshaw gas valve, depress knob slightly and rotate to!