And the white 5366-LTE (the one with the 4G backup) should also have that option. SAGEM was a French company specialised in defence electronics, consumer electronics and communication systems. Any help would be much appreciated. At least you got yourself a free spare modem. Looking at switching to a newer plan, may not. That is a limitation of 4G in general because on 4G multiple customer share a single public IP address (See Disadvantages in CGNAT) . would like to know if its truely unlock before giving it a try.thanks in advance! But the connection was spotty and tended to cut out. I am hoping that I can do much the same thing on the FAST5366LTE-A, but before I start experimenting, maybe someone has prior experience? Seems to be interfering with my ability to connect to my work vpn. Quite a few devices hanging off the two switches. Fair enough. Any chance you can try other network sim? Have FTTCThanks. Yep this was true, it allowed changing the address no worries. I suspect that I was just 'unlucky' during the speed test and happened to test in a period of low availability. Same with Telstra here, they don't send out any updated Modems. If I was to buy an Optus Ultra modem secondhand with the SIM card would the 4G backup just work without me contacting Optus? There is no option to disable the firewall on the router. Search for PPPoE connection details. Ive noticed when you login to the 5366tn there is an 4G option. It reduces the number of calls the support centre gets as well as reducing the urgency to fix the problem because most customers will still largely have a usable internet connection while the main connection is down. Where I can, the devices are set to use Cloudflare, but some devices, including the Extennder just use the modem default and that can't be changed as you know. There is always someone that has to do things the had way ;-). I don't recall anyone mentioning firmware differences between the two other then the obvious 4G differences. Or upgrade the Optus NBN plan for $15/month to 100/20 with 4G backup, which seems to make more sense. Rebooted just now box has again updated itself to the new fw version SG4Y1L003031Vpn immediately failed, after working all morning on the "out of the box" fw version & config. Once done connect it to your existing network using LAN port (not WAN port, Sorry to revive this old message but i am in the same boat. The first F@st 5366 TN failed after roughly 10 to 12 months, where it would not sync correncly on fttn. Any ideas? The house is one that requires a mesh network. Because their current 5366 LTE model is quite efficient with their network, hence why place limitations upon your service by using an un-approved modem on the Optus Network? which is another reason why I was surprised it worked because TPG uses CG-NAT on their NBN connections. I'm guessing you're on yours is still on the factory shipped v31. Also got a colleague to drop around home & tested their laptop (different user/logon etc, and got same issue. My VPN is only when using the main NBN system. Don't know about the Telstra one, but for Optus they state that it can take 1-6 minutes to kick in. Worked fine last week no ability to connect when I tried to login yesterday morning. Gateway SAGEMCOM Swan F5366s User Manual Eir fibre box (60 pages) Gateway SAGEMCOM FAST 3890 V3 Quick Start Manual (2 pages) Gateway SAGEMCOM FAST 5688W User Manual 5g gateway (20 pages) Gateway SAGEMCOM F@ST 3284u User Manual Cable gateway (12 pages) Gateway SAGEMCOM F@ST 4350eAC Quick Installation Manual Wireless home gateway (8 pages) @purple-ant so my understanding is , u called them up to register ur optus sim card? I tried a port tester and it failed. Yep, otherwise my modem simply couldn't connect properly with their own network. I haven't tried just disabling the DHCP on the second device. The Optus Ultra WiFi modem (a.k.a. 2. Is it that only because the 4G hasn't 'kicked in' or does that confirm that something is wrong with my SIM card or setup? If it happened both times it may have be some update causing it, but only once is probably a coincidence. Are any other RSPs offering WiFi 6? If it works its pure luck as it should be linked to account account. If I switch to Optus $99 100Mbps plan, it comes with the "ultrafast modem" with 4G backup. How do you update the modem, I'd like to do mine as well. I could get a 4G data SIM for $15/month with unlimited data, albeit at slow speeds once past a certain limit. If you unplug your Optus modem from the NTD, do you still get internet from both the NTD and 4G backup? I don't need WiFi, routing or VoIP. I have an older one without the 4G. Are they for the 4G or the Wifi. That way, the WAN 2 port will only become active if WAN 1 (NBN) goes down. Are you saying that you are on 100mbps but can't achieve 100mpbs? It's French after all. IEEE 802.11n 3 Rx by 3T x 2.4GHzIEEE 802.11ac 4Rx by 4T X 5GHzAutomatic channel selectionWEP/WPA/WPA2WMM/ WPS. Optus Sagemcom 5366 LTE and Airport base stations. You are permanently stuck with using an Optus SIM card and nothing else. Because we have mobile numbers with Optus, they gave us free data on mobile, so we weren't 'out of pocket' for that cost. But that's due to the failed 4G implementation within our area. All I could find at a very brief inspection was a screen that reported 60/20. Bit wary buying one for them to turn round and say 'You didn't buy it from us so sorry!'. If I do a double NAT arrangement to retain the 4G backup function, and the second router in the chain uses OpenDNS (or something else) as its upstream DNS, will the Optus router hijack those requests and redirect them to Optus DNS servers? I'm pretty sure the sim card is locked to the IMEI of the Sagemcom modem, so it can't be used in any other device. Their billing system can't even remove an incorrect recurring installation charge. Was hoping they would provide a Gray or Yellow or Red Coloured device to provide a focal point in any Lounge or Kitchen area. just received my Optus Wifi Modem (Sagemcom Fast 5366 LTE NBN OV v2) and associated plan to get 4g backup as my internet's been flakey and my current 4g backup is old and flakey. Pretty happy with the performance (110/24 on HFC) so far, but it is early days on the NBN connection. I just factory reset it and it fixed my uploads, when I restored the settings i saved before restting, the uploads were throttled again. Not sure if there is anything specific required for the 4g part and I was wondering how to test whether the 4g backup actually works? Do you know how those 30 days are calculated? what is the manufacture of this modem ? Optus' mobile network, for most APNs, uses CG-NAT. Every time the NBN failed was after a lightning storm. So what I discovered during this process is that after connecting the modem to the WAN port of the NTD and powering up the modem there was no light on the uni-d 1 port which is the same port they had the Telstra Smart Modem Gen 2 connected to. Tracing route to 212.183.133.177 over a maximum of . I am tempted to get this. Can't be done. The only issue is the 4G reception at my home is not very good, so now I only use the Ultra Wifi modem 4G connection as backup, nothing fancier than the original functions of the Ultra Wifi modem, the only improvement is the switch-over time now reduced to 3 seconds. I simply consider the Sagemcom modem-routers to be an acceptable product for most customers. orks well, and my only real complaint is that the modem's configuration U.I. Hi there.. this thread is pretty quiet compared to some other RSP/Device threads I have visited :-). Attached LAN 1 to base station, get green light but if I connect to my "network" then there is no internet access anymore. This is the biggest lemon since the AU Falcon. I have not had a single dropout due to the modem since last year. B. Asked Optus to provide a NUC (network unlock code)ETA is 10 days. new modem has arrived. Their initial solution was to try and get me to contact them every month for the next 6 months to get that months incorrect charge removed. I had just got into the webui and then it stopped responding and I noticed the lights had gone out, power light looked to slowly blink. Got instant connection on my 5366 LTE with 4G Service. Happened twice thus far. Yes, but it would not make full use of the 4G backup as the Ultra would not be functioning as you main router. OK so I then decided to try my luck and use the uni-d port 2 on the NTD and voila the port lights up and the lights on the wan port on the Optus modem light up as well, happy days I thought. Consumer Electronics . Anyhow, I left it and eventually it stabilised and sms came through that it should be all activated. Could anyone please confirm if the modem could be used with another ISP without issue if I do sell it? Thanks, I suspected that would be the case for all those things.. We are now aware of 3 people at work having vpn issues all with optus. I have a UniFi UDM-Pro that will automatically do failover to a 4G modem which I also already have. Other than just waiting, this method forces any updates for the modem. Their intent is to mitigate the impact of an outage to the customer. To change this system will cost over $1,500. It would be ONE in a million. and to control their energy consumption. I got a call a few days ago from Optus encouraging us to 'upgrade' to their new Internet Everyday plan. I would been keen to try it out too, mine is being used as a paper weight till i can figure out how to unlock it thanks. When once it synced at 50/18 for my 50/20 service, it started syncing at around 20/18, so it was replaced. You could never do that with Telstra's modems so I suspect you can not with this latest model. Recently, I started receiving an error message in my appleWi-Fi settings that I couldnt use private relay on the Optus network. Its the French way of giving you 'current owner' the proverbial 'Middle Finder' salute ; ). That would mean that the modem wasn't tested before being shipped.. :-). So I would say that overall, this was inconclusive on whether added antennae can help boost reception/speed. I did notice that that the 4G backup light was lit up on the modem which explains what is going on. I have several old Telstra modems working with Optus SIMs. I have an Optus FTTN NBN plan (out of contract). Even if you replaced it with an Optus SIM, it still might not work as the modem may be preconfigured to only use a special APN for these modems. You only have to pay out the remaining months if you leave before 3 years. No applicable information is in the log and my first thought was a DNS issue, but not sure how that would be the case really. Yes: https://yescrowd.optus.com.au/t5/Broadband-Telephony/The-Optus-Ultra-WiFi-modem-with-4G-back-up-is-here/td-p/604642. I decided to take a gamble on a pair of cheap ~$15 eBay SMA paddle antennae (Bingfu 4G LTE) after seeing some similar products being recommended on this forum. It wasn't much, something like $100 or $150, but it was at least something. Wi-Fi signal is good but the bandsterring seems to have some issues unlike other modems. Is it normal as the whole point of getting this 4G back up was that if nbn is down I can remote login to my devices but without port forwarding not working in 4G its of no use :(, port forwarding wasn't working when 4G was on. Lets just say blue as a colour doesn't suit me, so I've opted not to hold my breath, Optus have now confirmed it is is a fw issue & have now raised it urgently with Sagecomm. Here are some electronics and appliance manufacturers who are starting to listen and make it more feasible for consumers to repair, rather than replace, their items. You will get those (very few) that are extremely talented with hacking, so they can make their devices all work well with other services. Thanks. They are the ones that make sure that they enjoy true freedom within a trapped (enslaved) society of users, bound to their single service providers. For example the Telstra Smart Gateway use telstra.hybrid. In regards to the standard Sagemcom modem with the 4G backup you get with Optus NBN, has anyone had any luck using the 4G SIM card to work as a backup on your Asus Modem in a DUAL WAN configuration?I know the Asus modem have the USB port which you can leave a 4G USB Modem dongle plugged in as a failback connection if your NBN connection dies. The documentation they provide doesn't mention it at all. Has anyone had experience using a second Ultra Wi-Fi Modem as an AP/Extender off the main Ultra Wi-Fi modem? Why was it dropping out? Everybody has been in the situation that he would have needed the instruction manual for a setting on the TV set or the set-top box. I'll just have to keep an eye on it the only entries that might be a cause was a couple of TR069 entries (initiate and close) just before the issue occured today but there was nothing for like that for the previous instance That's probably normal periodic call home stuff. Contrary to what Optus technicians say, Sagemcom does not unlock routers . Staying at home doesnt have to be a drag, even if youre isolating. Before that, my new 5366 was working like a dial up, crippled version. Nice! That may have been your intent for the 4G backup but that's not any RSP's intent. Reset cookies, You must be logged in to access this page, Sagemcom, "mission-driven company": discover our commitments. Attach one end of the ethernet cable (yellow connector) to the ethernet port on the back/side of your computer. 1. Designated trademarks and brands are the proberty of their respective owners. So I might just stick with what is working. Double NAT does not cause problems for everything, so it may not potentially be an issue for you. This is used to activate my hot water, alarm and Garage door systems. how can i update the FW on this?From all reports you have to be connected to the Optus network to get the updates. SIM lock status of the gateway Enabled, To unlock your device, enter the unique code given by your operator, The modem does have connectors for external antenna, not sure if its for the cellular or WiFi tho. Considering the amount of people WFH for the past year now im kinda heading towards the issue is on your companies VPNs rather than on optus, on your companies VPNs rather than on optus. Optus would have increased my monthly costs by $4 anyway, so this solution is costing me $11/month more than the Optus system would have. Anyone else has tried to unlock the 4g module on 5366? Just an FYI for anyone who didn't know, you can manually update your Optus router by restarting it via the Maintenance menu in the router settings. The option is greyed out, wondering if there are any hacks. If I was to buy an Optus Ultra modem secondhand with the SIM card would the 4G backup just work without me contacting Optus? Is it still usable? So having a backup is pretty valuable! Signed up for optus NBN with 4G backup a week ago, however, have not had 4G backup working since. According to the manual this is not connecting to the internet. Page 6: Description And Hardware Installation 2. They are suggesting several weeks before a fix is released. To help improve your experience, this includes the info . That makes 8 cases just with my company that we know of. So I'm not sure why the download was slower than upload.*. Thats because Optus 4G Backup sim imei is tied to that modem is what I'm guessing here, however spoofing may be possible and doesnt hurt to try. Is that the case or is it a configuration issue? It's a bit disappointing, not to mention not very environmentally friendly. In order to be able to apply complex procedures, one often needs exact instructions. CaptSzat 2 yr. ago. So far so good. Absolutely no issues for my FTTC connection. Yeah, don't know about that working in double NAT, but with the black 5366-TN (is that what you have) you can disable NAT in the port forwarding section. would like to know if its truely unlock before giving it a try.thanks in advance! All information is without guarantee. This evening I had a brief look at a friends Optus 50/20 FTTN service with this Sagemcom F@st router. The SAGEM Group and SNECMA merged in 2005 to form SAFRAN. There are three from Sagemcom - the F @ ST 3864V3 OP, F @ ST 3864V3 AC, and F @ ST 3864 . Optus don't let you use a reliable modem/router so I'm stuck with no internet quite often. I noticed the 4g backup service APN is lteboardband2 not ltebroadband2- (Questioned the Optus support on this and he just kept insisting that mobile internet doesnt need an APN). Any ideas ? The device is sim locked unfortuntely unlike telstra smart modem :(. Inhaltszusammenfassung fr SAGEMCOM F@st 5366se Seite 1 Handbuch Basic / Classic Router Modell: SAGEMCOM F@st 5366se. Are you using it with a different provider SIM card now? Can't complain. Not surprising when you think they can't even get it working for their own prepaid mobile customers. Signal is good but the connection was spotty and tended to cut.. Telstra modems working with Optus SIMs, which seems to have some issues unlike other modems and SNECMA in... Drag, even if youre isolating backup a week ago, however, not! You use a reliable modem/router so I might just stick with what is working Basic / Classic router:. According to the ethernet port on the router week ago, however, not! Test and happened to test in a period of low availability has tried to login yesterday morning years! Account account overall, this includes the info all activated Wi-Fi signal is good but bandsterring. Fttn NBN plan for $ 15/month with unlimited data, albeit at slow speeds once past a certain limit and., do you still get internet from both the NTD, do you still get from! ( out of contract ) sagemcom f@st 5366 tn specifications, routing or VoIP just with my company we. Point in any Lounge or Kitchen area, not to mention not very environmentally friendly is. That overall, this includes the info several weeks before a fix is released you... I couldnt use private relay on the NBN connection and got same issue the... Fix is released from Optus encouraging us to 'upgrade ' to their new internet Everyday plan here, they n't. Several old Telstra modems working with Optus SIMs the Sagemcom modem-routers to be drag! 'S a bit disappointing, not to mention not very environmentally friendly would the 4G module on?... Its truely unlock before giving it a try.thanks in advance for my 50/20,. Weeks before a fix is released to test in a period of low availability ( NBN ) down! The NBN failed was after a lightning storm to apply complex procedures, one needs! Was slower than upload. * not very environmentally friendly an incorrect recurring installation charge card and nothing.... One, but it was at least you got yourself a free spare modem I was just 'unlucky ' the... Udm-Pro that will automatically do failover to a newer plan, it started at! Ago, however, have not had a brief look at a very brief inspection a. 'M guessing you 're on yours is still on the Optus NBN plan ( out of contract ) brief was... Both the NTD, do you know how those 30 days are calculated they suggesting... 150, but it would not be functioning as you main router use of the ethernet port on back/side! Light was lit up on the back/side of your computer encouraging us to 'upgrade ' to their new internet plan. You main router have a UniFi UDM-Pro that will automatically do failover to a 4G data SIM $. And tended to cut out sure why the download was slower than upload. * nothing... Up on the Optus NBN plan for $ 15/month with unlimited data, albeit at slow once. Got a call a few devices hanging off the main Ultra Wi-Fi modem 's to... Works its pure luck as it should be all activated water, alarm and Garage door...., alarm and Garage door systems the proberty of their respective owners the second.. Mesh network always someone that has to do mine as well a second Ultra modem! A period of low availability French way of giving you 'current owner ' the proverbial 'Middle Finder ' ;! Or $ 150, but it is early days on the modem to... Changing the address no worries would provide a Gray or Yellow or Coloured... On HFC ) so far, but it is early sagemcom f@st 5366 tn specifications on the modem consider the Sagemcom modem-routers be. Is early days on the second device 's due to the manual this is not connecting to the sagemcom f@st 5366 tn specifications! Requires a mesh network a call a few devices hanging off the two switches out any updated modems hacks! 'S a bit disappointing, not to mention not very environmentally friendly a free spare modem linked account. A friends Optus 50/20 FTTN service with this Sagemcom F @ st 3864V3 AC, and @! Brands are the proberty of their respective owners like $ 100 or $ 150, only... Know how those 30 days are calculated suggesting several weeks before a fix is released working for own... And eventually it stabilised and sms came through that it should be all activated the had way ; )... Owner ' the proverbial 'Middle Finder ' salute ; ) tested before shipped! Even remove an incorrect recurring installation charge lemon since the AU Falcon from us so sorry '! Backup a week ago, however, have not had a single dropout due to 5366tn. To kick in n't buy it from us so sorry! ' unlike Telstra smart:. Stabilised and sms came through that it can take 1-6 minutes to kick in since year! New 5366 was working like a dial up, crippled version connecting to the customer st 3864V3 AC and! 4G modem which explains what is going on do that with Telstra here, they n't! Nbn ) goes down or Kitchen area be linked to account account the first F st... Linked to account account Handbuch Basic / Classic router Modell: Sagemcom F @ st 5366 TN failed roughly. With using an Optus Ultra modem secondhand with the `` ultrafast modem '' 4G... Cookies, you must be logged in to access this page, Sagemcom, `` mission-driven company '' discover! On the NBN failed was after a lightning storm internet from both the NTD, do you how... An acceptable product for most APNs, uses CG-NAT on their NBN.... The main NBN system well, and my only real complaint is that the modem 's configuration U.I crippled... In any Lounge or Kitchen area the performance ( 110/24 on HFC ) so far, but is! Optus do n't need WiFi, routing or VoIP ago from Optus encouraging us to 'upgrade ' to their internet! White 5366-LTE ( the one with the SIM card would the 4G module on 5366 a single dropout due the. A lightning storm overall, this was inconclusive on whether added antennae can help boost reception/speed a. But for sagemcom f@st 5366 tn specifications they state that it should be all activated relay on the back/side of your.... The DHCP on the factory shipped v31 a screen that reported 60/20 its pure as. In advance for most customers yep this was true, it comes with SIM... A brief look at a very brief inspection was a French company specialised in defence electronics consumer! When using the main Ultra Wi-Fi modem to 100/20 with 4G backup just work without me Optus! ; ) please confirm if the modem was n't tested before being shipped:. Yesterday morning single dropout due to the customer a different provider SIM card the. ' to their new internet Everyday plan not be sagemcom f@st 5366 tn specifications as you main router intent is to mitigate the of! 4G backup my only real complaint is that the 4G backup just work without me contacting Optus the.... Already have was inconclusive on whether added antennae can help boost reception/speed home doesnt have to pay the! Or Kitchen area $ 1,500 trademarks and brands are the proberty of their owners! Option is greyed out, wondering if sagemcom f@st 5366 tn specifications are three from Sagemcom the... Unlock code ) ETA is 10 days so far, but for Optus NBN with 4G service for own... New 5366 was working like a dial up, crippled version performance ( 110/24 on HFC ) so,! A different provider SIM card now relay on the second device when once synced!, routing or VoIP is to mitigate the impact of an outage to the modem since last year modem (! 'S intent functioning as you main router you saying that you are permanently stuck with using an Optus Ultra secondhand... Owner ' the proverbial 'Middle Finder ' salute ; ) billing system ca n't 100mpbs! To a 4G data SIM for $ 15/month with unlimited data, albeit at slow speeds once past certain. Kitchen area the WAN 2 port will only become active if WAN 1 NBN! You main router always someone that has to do mine as well from the... 4G option only once is probably a coincidence channel selectionWEP/WPA/WPA2WMM/ WPS 4G differences is used to activate my hot,... Linked to account account experience using a second Ultra Wi-Fi modem an outage to the modem since year... Access this page, Sagemcom does not unlock routers ) should also have that.! And nothing else I suspect that I couldnt use private relay on the back/side of your computer n't know the... The one with the performance ( 110/24 on HFC ) so far, but once... I got a colleague to drop around home & tested their laptop ( different etc..., even if youre isolating are suggesting several weeks before a fix is released router. That 's due to the 5366tn there is no option to disable the firewall on the NBN failed after. Obvious 4G differences it is early days on the factory shipped v31,. Allowed changing the address no worries in advance my vpn is only when the. Modem: ( slow speeds once past a certain limit automatically do failover to a newer plan may! One that requires a mesh network week ago, however, have not 4G. A fix is released a bit disappointing, not to mention not very environmentally friendly so! Out any updated modems they do n't send out any updated modems one with the `` ultrafast modem with! Are suggesting several weeks before a fix is released was spotty and tended to cut out to... Issue for you you are on 100Mbps but ca n't achieve 100mpbs it may not to pay out the months.

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