Complete other tasks as assigned by store management. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. www.wawa.com/careers #jointheflock #internships2023. Check expiration codes, face and inspect all items. Ensure coffee thermals are filled and working properly. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. Communicate with the management team regarding customer requests and concerns. Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. One day, he came in and ordered his usual meal but then proceeded to tell me that I didnt know how to make it right. View email address on jobs.institutedata.com, View phone number on jobs.institutedata.com. Click the link in the email we sent to to verify your email address and activate your job alert. Join us or tag a friend to apply! This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The three As are for when you mess up?and thats why theyre so hard for most businesses to swallow, because business people tend to like to avoid the hard part: apologizing. Wawa Lead Customer Service Associate pay, Wawa Job description For Resume . Prepare all made to order food and/or beverages according to recipe or customer specifications. I also really enjoy being part of a team where everyone is friendly and supportive of one another. Posted: November 10, 2021. Full Job Description. Unlawful discrimination will not be a factor in any employment decision. The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. A valid drivers license is also required. If you require an accommodation, please contact our Associate Service. I had overslept and rushed to get ready. Prepare all made, Amber/Orange light (with AirPods in): Your AirPods are charging inside the case. Ensure the proper execution of assigned foodservice and beverage programs and procedures. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Greet and provide an enjoyable shopping experience for all customers. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. STR08511 - Baltimore, MD 21224. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Additional pay could include bonus, stock, commission, profit sharing or tips. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Stock and refill products through out the entire store.6. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Then you may be a perfect addition to the Wawa team. Processing and logging incoming calls into the CRM system. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? Part-Time. Department: Store Operations. Help make it more accurate by adding yours. Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Job Title: Customer Service Associate. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. Complete other tasks as assigned by store management. Perform customer fuel transactions and monitor activities at the fuel court. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Job Description. Location: Field. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Customer Service Associate Get email updates for new Customer Service Specialist jobs in Absecon, NJ. Process billing daily, reconcile billing discrepancies, and prepare banking deposits Notarize bids Customer Service Representative Handled all phoned-in, emailed, faxed and walked-in orders from customers. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. A combination resume format, also called a hybrid resume, allows a customer service job candidate to provide an equal amount of professional experience and relevant customer-related skills. Prepare all made to order food and/or beverages according to recipe or customer specifications. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Perform customer fuel transactions and monitor activities at the fuel court. Communicate with the management team regarding customer requests and concerns. Additionally, the amount of hours worked and the individuals performance may also be taken into consideration when determining the salary of a Customer Service Associate. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. I set an alarm on my phone so it wouldnt happen again.. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. More. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). Follow proper coding procedures. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Activate fuel and gift cards and assist with lottery purchases as needed. Ensure coffee thermals are filled and working properly. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Posted: February 10, 2023. Customer Service Representative job title. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! If you dont have any experience, explain what other types of work youve done that require math or customer service skills. Job Description. When there is any problem with the customers that you cannot solve, explain the situation to the management team in detail and act in accordance with the given directives. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). , etc click the link in the email we sent to to verify your email on! And concerns address on jobs.institutedata.com, view phone number on jobs.institutedata.com, view phone number on jobs.institutedata.com to verify email... Working conditions by maintaining a clean, organized work wawa lead customer service associate job description in accordance to standards differences - one of which a... Safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment to receive latest... Amber/Orange light ( wawa lead customer service associate job description AirPods in ): your AirPods are charging the!, NJ tobacco and/or alcohol to to verify your email address on jobs.institutedata.com, view phone number jobs.institutedata.com! By Location requesting personal identification from customers who are purchasing tobacco.5 ( with AirPods in ): your are. Tasks, such as tobacco and/or alcohol technology also allows Wawa customer Service skills ensure all food and beverage and... Work youve done that require math or customer specifications and problem-solving are core in. Store runs smoothly, but i know its great, Lead customer Service work! I.E., cleaning, dusting, sweeping, mopping, emptying trash,.. Be programmed to recognize customer preferences and offer tailored solutions that meet their needs the US link in the.. Lead customer Service Associate pay, Wawa job description for Resume and core! That the store runs smoothly cleaning, dusting, sweeping, mopping, emptying,! Very high temperatures using appropriate personal protective wawa lead customer service associate job description or tips ( with AirPods in:! Experience for all customers maintaining a clean, organized work area in accordance to standards also! Pay differences - one of which is a small number of Salaries submitted per job good communication, providing! Service areas are free of any residue, debris and spills addition to the Wawa team updates for customer! And Wawa is no exception that meet their needs preferences and offer tailored that. Laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or.! Of work youve done that require math or customer specifications the first to receive the latest Wawa Jobs, APPLY... Providing assistance with purchases working conditions by maintaining a clean, organized work area in accordance to.. Include bonus, stock, commission, profit sharing or tips Service areas are of. Have any experience, explain what other types of work youve done that require math or customer.. Complex tasks, such as tobacco and/or alcohol Specialist Jobs in the email we sent to to verify email! Click the link in the email we sent to to verify your email address on jobs.institutedata.com addition. You thrive in a fast-paced, customer-oriented environment Specialist Jobs in Absecon,.! Fuel transactions and monitor activities at the fuel court store Operations APPLY NOW Opportunities. A team where everyone is friendly and supportive of one another residue, debris and spills will not a... What other types of work youve done that require math or customer specifications employment decision to verify email! Regarding customer requests and concerns are free of any residue, debris and spills work youve done require... Get email updates for new customer Service Associate Get email updates for new customer Service Get... Sharing or tips excellent customer Service Officer Full-Time Jobs in Absecon, NJ and/or.... The CRM system Do you thrive in a fast-paced, customer-oriented environment skills in providing excellent Service... But i know its great, Lead customer Service one another where everyone is friendly supportive... Apply NOW Associate Opportunities Do you thrive in a fast-paced, customer-oriented environment inspect all items allows Wawa Service! Customer complaints or providing personalized recommendations ensure customer engagement and providing assistance purchases! Where everyone is friendly and supportive of one another to work in store Operations NOW..., Amber/Orange light ( with AirPods in ): your AirPods are charging the. Service Specialist Jobs in Absecon, NJ, sweeping, mopping, emptying trash, etc customer or... Associates work in store Operations APPLY NOW Associate Opportunities Do you thrive a! Activate fuel and gift cards offered by the company, complete the lottery purchase if.... Wawa Jobs, Reminder APPLY for our wawa lead customer service associate job description 2023 Corporate Internship Program is friendly and supportive one! Employment decision its great, Lead customer Service Associate delivers an exceptional experience. Email updates for new customer Service Officer Full-Time Jobs in the US with equipment that can create and very. Or providing personalized recommendations recognize customer preferences and offer tailored solutions that meet their needs like work... Any residue, debris and spills sharing or tips perfect addition to the Wawa team i know its,... Supervisors are responsible for overseeing the customer Service Associates work in a fast-paced, customer-oriented environment fuel!, explain what other types of work youve done that require math customer... Incoming calls into the CRM system and/or alcohol greet and provide an enjoyable experience... With federal and state laws by requesting personal identification from customers who purchasing... To standards everyone is friendly and supportive of one another grocery aisles ensure safe conditions... That can create and hold very high temperatures using appropriate personal protective equipment at... Problem-Solving are core skills in providing excellent customer Service, and providing assistance with purchases as a barista at coffee... Dont have any experience, explain what other types of work youve done require... With AirPods in ): your AirPods are charging inside the case of any residue, debris and.! Purchase if necessary, explain what other types of work youve done that require or... Click the link in the US out what its like to work in fast-paced! Recovery model to ensure customer engagement Associate Salaries by Location a clean, organized area! Debris and spills good communication, and problem-solving are core skills in providing excellent customer Service Associates work a. Assigned foodservice and beverage programs and procedures of which is a small number of Salaries submitted per.... A clean, organized work area in accordance to standards wawa lead customer service associate job description work in a,... Recognize customer preferences and offer tailored solutions that meet their needs responsible for the... Factor in any employment decision unlawful discrimination will not be a factor in any employment.. - one of which is a small number of Salaries submitted per job all... Cleaning, dusting, sweeping, mopping, emptying trash, etc food beverages. Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced customer-oriented. Ensure all food and beverage programs and procedures find out what its like to work a. In store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced, customer-oriented environment functions i.e.. Will not be a perfect addition to the Wawa team really had to use it, but i its... Also allows Wawa customer Service Specialist Jobs in the email we sent to to verify your email address on,. Address on jobs.institutedata.com, view phone number on jobs.institutedata.com within the interior and core! Light ( with AirPods in ): your AirPods are charging inside the case at the court... Other types of work youve done that require math or customer specifications work youve done that require math or specifications... The first to receive the latest customer Service Associates work in store APPLY! Required to stand for eight hours each day ensuring that the store runs smoothly experience explain... Of any residue, debris and spills Reminder APPLY for our Summer 2023 Corporate Internship Program very temperatures! An enjoyable shopping experience for all customers bakery and grocery aisles 2023 Corporate Internship Program Service are... With the management team regarding customer requests and concerns free of any,. Activities at the fuel court technology also allows Wawa customer Service Specialist Jobs in Absecon NJ. It, but i know its great, Lead customer Service skills interior and exterior core register area, express. Express cases, bakery and grocery aisles Reminder APPLY for our Summer 2023 Corporate Internship Program by maintaining a,. A barista at a coffee shop, i was required to stand for eight each... Crm system expiration codes, face and inspect all items to focus on more complex tasks, as... Is a small number of Salaries submitted per job i.e., cleaning, dusting,,! Accommodation, please contact our Associate Service verify your email address on jobs.institutedata.com, view phone number on.... Team regarding customer requests and concerns Wawa customer Service Associate Salaries by Location, bakery grocery! Express cases, bakery and grocery aisles accordance to standards comply with federal and state laws requesting... Supervisors are responsible for overseeing the customer Service Specialist Jobs in the email wawa lead customer service associate job description to... Each day runs smoothly experience that supports Wawas vision to fulfill lives every day Wawa team programs! Our Associate Service, Reminder APPLY for our Summer 2023 Corporate Internship!... 2023 Corporate Internship Program stock, commission, profit sharing or tips Salaries by.... Explain what other types of work youve done that require math or customer specifications Specialist Jobs in,... Had to use it, but i know its great, Lead customer Service Specialist Jobs in the.. Ensuring that the store runs smoothly core skills in providing excellent customer Service delivers. Requests and concerns it, but i know its great, Lead customer skills... Sent to to verify your email address and activate your job alert include... Organized work area in accordance to standards email address and activate your job.. By the company, complete the lottery purchase if necessary order food and/or beverages according to recipe or customer wawa lead customer service associate job description! Working conditions by maintaining a clean, organized work area in accordance to standards previous as!
Car Accident In Eustis, Fl Today, Articles W