I hover around 50 or so listings, so not a huge closet, but its nice to make a few dollars here and there. Lastly, I would appreciate it if you would rate the seller based on the item and how well she does business and not on how bad you think the packaging is. Yup, a pile of junk that barely represented what I had sent. #2 Im not on there as a hobby, Im trying to make rent & liquidating NEW mostly NWT items ( i got wholesale- i work in apparel) and yes sometimes my personal buys but those are also either NWT or EUC that are I list much lower than I should and more importantly #3- ITS MY BUSINESS both on a personal and business level- my pricing is my prerogative and she doesnt need to by from me ( no to mention the items I list high are rare and highly desired.. like a baseball card or any other collector item do i have to sell it for $5 bc I bought it for $4? The only time I had someone return something was because I sold a pair of skinny jeans, but the girl said they werent what she expected because the label said straight jeans. I asked this woman to show me the tag and she was so insulted. I was very detailed in my descriptions as well and was referring to the people that continually ask questions without looking at the description first. It just was completely consuming and I found myself buying to sell.. then not selling.. then not getting a return in the investments. People leave comments on how ugly my stuff is and how they have a similar item and telling people to not buy it but she has never bought anything from me. Poshmark is the world's number one reselling app for apparel and accessories - putting it's user-base at upwards of 60 million. Long story short Posh told her to send it back and they reimbursed her. We are such a big trailer town food trailers, etc., that Im looking into a resale clothes trailer!!! Step 2, who will I buy wholesale from? Also, a lot of people have luck selling on Instagram. I feel so sorry to read what happened to you. Dont get me wrong, a LOT of people have great success on Poshmark, and you might end up being one of those people. I took great pictures, described the item honestly, even a picture of the label and took size measurements and posted them. I received no reply, but she now has the jacket marked not for sale. And then there are the trolls. For the same reasons you closed yours. What I found was constant ranting about cases being opened, lowballs. Once a user is blocked, they will not be able to Like, Comment, Make an Offer, Share or Purchase any of your listings. The site is similar to eBay and Mercari, but it only allows listings for clothes, accessories, and makeup. I have more luck selling on IG, its a great community, and would like to look in to Tradesy. And it takes days for a generic email. I just need a shop I can promote myself, one that can help take payments and provide shipping info, All the best to you and wishing you abundant success in your business!! Little room for any questions. However, the buyer contacted me and said that the glasses I sold her were scratched. Kaitlin, Im so sorry to hear this! Yesterday after being a buyer on Poshmark I decided to start selling some items. Im anxious about going about it, but the cut & some of the other things I disagree with are getting to be a bit much & I cant compete because of their cut. , The entire interaction was so crazy to me and i looked in her closet and saw she had the same brand marked up so i figure she was just mad I had the same type / brands she was trying to make money on ?? My PM days are done!!! Jody, I am so sorry that you went through that on Poshmark! Unblocking Someone on Poshmark Blocking someone on Poshmark isn't a permanent action. After finding this blog, and following this comment section, I was inspired to create Beyond Poshmark: https://www.reddit.com/r/beyond_poshmark/, If youd like some support, or are looking for alternative selling ideas, please check it out . Is it just me or has anyone else noticed they are taking a higher amount of taxes out of sales than the actual state rates? I tore the sealed package and took the pictures of the leggings for her. Even ebay did a better job. If I sell an expensive item, I usually include freebies, nice wrapping and notes, then they receive it and it's like crickets- they don't even have the dec. It doesnt even make sense, she says there is lint all over the pants, when it is the style, so I dont even know what to do, or how long it is going to take to find out, who wins. These are terms that imply intimacy and you dont know me!! It depends on the price of the item. I am in the process of closing my closet. I have been ready to venture out to a commission free and offer free selling environment but didnt know where to start or what platform to trust next really. The first came about when a buyer kept lowballing me on a pair of Jessica Simpson shoes. In the most basic and general way, Poshmark is an app wherein customers come to buy new and used goods from other sellers. So my feeling is if she really wanted to sell this, she would respond to this ?s. I did let my Poshmark regular buyers know that my closet had moved to ShopStylaphile.com. One of my tricks to protect myself is I use a tyvek wrist band with my store name written on it using a permanent marker and string it around the tag loop of your garment to protect the authenticity in case a return is file. Sure theres a ton of complaining and trying to figure out what the business is doing, but theres no real pushback from the community. Some have been able to raise money to stay afloat, albeit at lower or flat valuations. I wrote out almost 2000 labels on Etsy by hand. Basically it states that due to unfortunate circumstances, I am now substantially photographing every purchase before I ship!!! 35k followers. Fortunately I decided to google for reviews first. I guess she didnt realize that I could cancel the order on my end, but now I have to relist everything. I wrote back to Marisa and copied and pasted the article then I concluded with do you really want me to sue you over $24.17. Usually I would just accept the return and avoid an unhappy buyer. So maybe this is his scam, I dont know. I just think the market is so saturated that its super hard to get a sale! I tried to explain to Posh why would I send a dress like this with snags knowing this would be the outcome?!!! The zipper pulls with the brand name felt like plastic. I will move to either Ebay or Shopify. By and large I have been very impressed with the sellers. The user report/review feature on Poshmark is the biggest example of just how cheap Manish Chandra really is. Of all the online apps Ive ever used, Poshmark customer service is by far the worst. I would recommend anyone that is considering joining to research!! I sold a very rare jar of MAC pigments (a discontinued shade, worth a lot of money). The very first item I ever put up, a $35 faux leather jacket I had worn 3 times from Arizona Jeans Co. Cheap items add up to not-so-cheap totals after a while, and buyers shouldnt be expected to summarily trust a complete stranger without some modicum of reassurance. I also explained that I would have made an offer rather than simply purchasing it for the posted price had I known that there was such severe staining. hi Interesting to read all of this. All my PoshMark items are on a clothing rack with a large linen tablecloth covering them to keep dust off. I totally agree that it is a huge time sucker which I end up neglecting my family for $25.00, does this really makes sense. Im a Poshmark Suggested User; a top seller with 1100+ salesand Im closing my closet at the end of the month. (3) . Its insane, now that they have grown there needs to be rules for top rated sellers. Also until I learned how to use the closet and the bundle features I was getting discounted prices all over the place when I didnt want to ask for prices so I learned how to just click and buy it instead of bundling it. As someone who has been selling on Ebay for over 25 years, I just started selling on Poshmark in Nov 2021. Use the site wisely, certainly dont sell something you wouldnt give away to charity. I very stupidly asked her in a comment what happened to them, they were new That was cause for harassment and I am now banned. I decided to move to Instagram as Shopify is excellent but you need to know some HTML. In the event I dont get my money from sales or purchases after this incident, Im not sure what to do. Im sorry that happened to you! As for me, Etsy became too social media forward and very time consuming, so Ill stick with Ebay for now. ~Peace and Purple rain, friend~. But what I found in that package was TRULY DISTURBING. Given the high Poshmark fees that sellers have to pay, this is simply unacceptable. Blocking a user is an easy thing to do, so let's look into the hows and whys of doing so. Poshmark is a mess. Tradesy refunds the money to the buyer and then they resell your item themselves. !so I developed a four-point question format that I copied and pasted to every product I was interested in buying. I got my money back, but damn! I dont really have a way of proving it except with my record of sales and not having any problems. I deleted my account about 2 years ago (also out of frustration and disgust with their business practices) and though they tried to entice me to stay, I was able to completely separate from them. They want to come to my house to get the item and only pay with a check. Maybe I should just take all my inventory and have an awesome bonfire at the beach. Buyer gets it and immediately wants a refund because of said noted, photographed, and described damage! I have many complaints about poshmark, but lowballing for $7 shipping doesnt make sense(?!). Im staying with PM for now but after reading all these comments, it sure is sad to know there are folks out there that will take advantage of others and ruin items they send back-just, wow. Im down RANTING now AN Im glad it wasnt just me deal with this stuff ! I have several friends who are big fans, and Im planning to join soon myself, I just havent gotten around to it yet. It is not a great time for e-commerce startups. They expect everyone to be techies, I dont have a printer and they require a printed label. Cant believe how they do that without a Warning. I am resigned to having a ding on my account so I just told her to contact Posh as I have no access to her payment and they are holding it. Its true. In my experience it is the cost that counts. I got to the point where if someone offered me less than half the asking price, I would just block them. They used to. When they do send a question, I respond quickly and thoroughly, and I dont feel as if Ive wasted my time if they dont end up buying. They have to review it Bc they have all acesss to any messages comments regardless the acct listings are gone or not.. they should finish their reviewing and hopefully refund you esp since the chick disappeared if the pictures make it look totally deceiving! Poshmark Didnt care about my item and they give me just $10 when the bag cost $70 on my posh! Thanks for all the info! Turnoff/Bad. I sold on Ebay for several years with a consistantly high rating (99-100) and when I had a couple of unfounded lower reviews, they restricted my selling! Then that shit stays on your wall forever unless you repost! I think Ill keep it that way! It just reinforced my decision to NOT start poshmark at all. Hope this helps!! Im not even sure if they have a brand promise but it seems the expectations users had was contrary to their actual experience. Got to a hand it to her you cant take pictures of an odor. I just joined poshmark. Her reply was less than professional and she chided me for waiting almost four days to rate and give feedback and for suggesting that the dress should have sold for a lower price due to the unrevealed staining. Really lady how fat and wide are you that you cant fit into a one size fits all stole? Can anyone suggest how I can get my money for this? I only sell new items for a reason so i dont have all the issues that i have read on this posting. I must have sent them 25 messages explaining that I do not use a cel phone and cannot get texts and to verify me an alternate way. Then suddenly my account was locked after emailing and waiting for the responsewhich was I had ties to an account that had been locked. Its been happening for the last 15 items I e sold in a row. Ive been toying with the idea of starting my own website, Im just not sure Im there yet. Ive started cross-posting items so I can have a wider scope of buyers and most of the time, Im more successful on ebay. I found out today you can list on Posh via the computer now (instead of the teeny tiny cell phone screen) and I thought Id try out. Poshmark does charge sellers a fee. Example, this one chick offered me $15 on a pair of Tom Ford leather boots in like new condition, ($15 on a pair of $3,400 boots i had priced at a very reasonable $300.) The answering questions. It has been past the 7 days. But started selling upper end vintage and luxury labels on eBay in the late 90s selling to a variety of people but also designers and once in awhile a celebrity. I have been buying on Posh for about a year, but first time seller. Im tired of low balls and comments on my listings about where to get it cheaper. Great post! In my fifth purchase attempt, the item was promptly shipped and received. I never bothered to fight that it just wasnt worth my time and the stress. I used to sell on eBay about 20 years ago. Omg somebody did the same history to me!!! After 114 5-star reviews with raves about my packaging with no problems in 3 years, I finally got scammed! I just started using Poshmark. I have no idea where else to sell it though I know you recommend Ebay but are there any easy alternatives which have more, appropriate, seller protection? If the scammers are not monitored by the platform we are selling on, then small online shops are not going to able to have success and the platforms will eventually suffer. Im trying to run my closet as a business, but the endless sharing, posting and responding to comments without ever so much as a thank you is wearing me out. Because that is another person who you have no control over. During the pandemic, I havent wanted to deal with all the time wasted selling to these stores in person so Ive just been mailing in things that I dont care about. Im am OCD when it comes to selling on PoshMark. One of the reasons I pay that 20% is because Posh gives buyers some kind of peace of mind. , and that the RARE collectors items I have listed high are being sold by many others at the same price point so of course Im going to try to make the money where I can PLUS I spent sourcing & research effort m time , money , tax and shipping cost to get that items and of course Im going to try to profit if i can esp when I am losing money on so much other stuff to balance things out but my biggest under was why does she care what Im doing? Thank you SO MUCH for this post. Without a return policy, cover your a**, or so they teach us in law school. I only once had an issue and thank God it was resolved on my favor. I feel the creepiest aspects of the platform is the psychological manipulation of requiring resellers to share (presenting it as a positive community activity sellers supporting other sellers) so that the mysterious algorithm will reward them with sells; sharing equals free labor driving the activity of the platform, which the same resellers pay more to use than other selling platforms. I finally sent a comment to ask if she could let me know if the top was still available, and that I was worried Posh was going to cancel the sale. There were pictures of the skuffs on my sale page. Users can be blocked from interacting with your closet. Omg! Thank you so much, Wow! I asked her how, and of course never got a reply. I would write in my description Final Price and Price is Firm, but Poshers would still offer me $5. When you block someone on Facebook, they won't be able to do a number of things that you'd normally expect on the platform. Companies like Gilt Groupe, that affected us, and things like Zulily going from $4 billion to $1 billion, said Chandra when asked about the investor perception of e-commerce companies. Its not what you make (Gross), its what You Keep (Net). The posh parties put your life on hold . I listed an authentic designer purse, Keep me posted if you start something outside of Poshmark so I can help you promote it! I know theyll be appreciated and, as a buyer, Ive just learned to be more discriminating. These are the people you rush to the post office for so you can get their item delivered ASAP, but thenonce they get it, they dont even bother tomark it as received. I feel like Poshmark has become either for high-end $1000+ handbags or for cheap stock picture things from China that in real life is usually NOTHING like the picture AND has f** up sizes. I can tell you this: Selling clothes to humans is a pain. This is how Im making a living now and its drowning. I send in a request in December to become a suggested user and got no response. The item sold and once received, the buyer opened a claim stating odor and damage that wasnt describedand attached a partial pic of a logo bag with a hole in it! Of course, there are several other top Poshmark sellers who are crushing it. if posh lets her return the item because she seen it cheaper online Im do everything I can to open my own website Im tired of posh turning on and off access to my closet and tired of returns that are new items how can you justify teturbing a new item why cant we leave them a review omg did you notice I used to get all 5 star review noe these. I would love any tips you could provide. Possibly Mercari? Until recently, a buyer opened a case claiming that my item is not as described, that the item was broken, damaged or stained. Hi Liz! This is just one example of the countless jabs we get as sellers on Posh. This may be one of the worst Poshmark experiences Ive ever heard of. THEY WERENT FAKE! I very much mind working hard and long just to thwart scammers and thieves. Most people would tend to think that I must have made a boatload of money, but NOPE. I told him that my ad had clearly stated that it was not brand new and that it was 3/4 full. I dont feel so alone now. Like the girl who bought a used bracelet for $3. Luckily 99.9 of my sales have been wonderful. Has anyone else had this problem. I have only been on since the latter part of March this year. In my, meet the posher page I identified my closet as, not boutique, not thrifted that was it. I get charge backs with my own online store and never win even when the buyer hand signed for the box. It made me see a VERY ugly side to the community- bc her harassing me seemed to be out of jealousy and anger. SMH . It has been pending since August 17th. Wow, this is very eye opening! Thank you. And hand wrote a thank you and placed it carefully on top. Again, after reading all these stories, Im sure it wont turn out well for my case based on Poshmarks inability to support the sellers that actually make the company moneybut Im sure theyd listen to a lawsuit asking for damages/compensation. Thanks again for this post!! If there were any flaws whatsoever, I would disclose them in my description. I am now waiting for a response as to whos responsible for the return of my ORIGINAL bag as I will NOT accept a bag that isnt mine or intentional damage to my bag because the buyer changed her mind. I stubbles across this today after a buyer rated me days after receiving her top. It is way less frustrating than digging through storage bins because someone asks a question at 10 PM. Ill check into it now. Let me know if you want anymore details. It said she knew how much I wanted. Thinking she thinks I took it off line and sold it which is not true. Its super simple to use and youll have much more control over your sales and your earnings. They told me to ask the BUYER to change it. Instead, you need to get specific. It almost feels like I am being exploited and trapped in this nonsense! how expensive things are. No comments. No one deserves that and its completely inexcusable, and I hope you reported them and they get removed. If you want one necklace, you pay over $6 in shipping costs!! Im new to PM, too. My in search of posts were idiotic.. i explaindd to her why we do it, she still kept calling me an idiot and after I was nice, she then goes on to call ME a bitch! I dont know what youre working with so my advice is limited but I did want to reach out to you and offer some relief if you can make use of it. Check out Tradesys FAQ section here if you need more info: https://www.tradesy.com/help/. Im so livid. When you buy used, naturally you expect to pay a lot less. So sad. . Thats AWFUL!!!!!! My daughter emailed them to find out how to get the bag back. That looks like a phone number and his responses were in broken English. Poshmark Team Member continues to write back after a period time saying REPLY to this Email and gives me a different to Date to reply back if I have not received the package. . The person who responded to both of these used exact same sentence, about asking if they were still available and gave his gmail address. And I was also trying to express that dealing with problem customers isnt just a Poshmark thing. For sellers who have their own businesses, I can TOTALLY understand how PM is just too time consuming and not that rewarding in return. He had flown it, crashed it, and was trying to return it. What are your thoughts? My first item ever listed. iMessage. I just left ebay for the same reason, no seller protection. Having been a broke college student, and offering what I believed to be fair on a pair of mittens I was slowly raising to find out what would be okay when I got suddenly blocked I think. Hopefully something will be done, aside from me probably getting banned from Poshin. At midnight my husband would say Are you still poshing? I suddenly realized that all the time I was spending being social on Poshmark was keeping me from doing other really productive things in my life, like exercising, writing, and spending quality time with friends and family. Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on LinkedIn (Opens in new window), https://poshmark.com/closet/dresstoimpress_, http://bigcommerce.evyy.net/c/380173/185949/2941, https://www.reddit.com/r/beyond_poshmark/, https://shopstylaphile.com/products/ebook-how-to-ditch-poshmark-and-start-your-own-e-commerce-business, https://seekingalpha.com/article/4497193-poshmark-inc-posh-ceo-manish-chandra-on-q4-2021-results-earnings-call-transcript. My goal was to sell, unfortunately I shop. Can you make anything out of all this?? I have had an account for over 15 years with 220 transactions but I never though I would leave Poshmark for ebay. If the buyer doesnt like what they got, they return it to Tradesy and Tradesy resells it, so there is a lot more seller protection there. And,although its possible your statement may be 100% true,I would argue that theres no way to prove it either way & I actually doubt that it is true in every case. Danielle, One seller said that she had to be kidding to offer a price that was 80 percent off the bundled price! There are plenty more who are willing to pay a fair price! The seller then cancelled the transaction. Agree with Nelia and Karo above just started on pm and dont want to spend a ton of time on it (have already). Building your own site and getting enough people to buy from you aint free, far from it. Also, I have the luxury of living in New York so I attend a lot of designer sample sales and shop at some of the best high-end consignment shops. Did anyone else not know this or am I the only one? I have 97 great reviews and one bad one from a liar. She charged me 250 .I get the wig and its horrible,there are threads hanging out of it,its just not what the picture that I ordered looked like. 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