one of my best stays while on vacation! Rooms were very nice, beach was soooo much better & service was phenomenal. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. All Daycations canceled before 10AM on the arrival date are fully refunded. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. And even though I am very sensitive to light, the blackout curtains allowed me a fantastic night's sleep. It was some of the best snorkeling I've experienced on an island to date, and I saw lobsters and hundreds of different fish. A step below Royal Sonesta and the like. Loved the beach bar Carlos & Edwardo were wonderful best service ever super drinks! The pool had a swim-up bar and a rather large hot tub. Airport shuttle services are not available at Courtyard by Marriott Isla Verde Beach Resort. Sign up for our newsletter to get honest reviews on top products & services delivered weekly to your inbox. Walk out of our resort to a refreshing swim in the pristine Atlantic Ocean waters or wake up every morning to be mesmerized by stunning views from our Oceanfront balconies. You can purchase syndication rights to this story here. We found ourselves thoroughly relaxed during our visit. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. This is my second trip staying at a Marriot that was horrible. I would do this again and stay at the hotel as a guest without a doubt. However, we wont display any review that includes or refers to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once theyre 36 months old or if the Accommodation has a change of ownership. All content should be genuine and unique to the guest. Visa, , Valet parking (surcharge). Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. Private bathroom It would go silent, but started once again as my husband was on the phone with the front desk. Facilities include outdoor pools and a 24-hour casino and free WiFi in pool and beach. I figured people were exaggerating, because there were too many great reviews. Taxi being available Parking There is Valet Parking Cancellation Policy Along with a restaurant, there's a snack bar/deli on site. Dear FlyboyEric,Thank you for taking the time to share your recent experience with us. It sounded like a kid sucking the last drop out of a milkshake!!!! The hotel only sells a limited amount of passes, to help maintain a great experience for all guests. When I ran a speed test, I hit download speeds of 96 mb/s, which is faster than my internet at home. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Staff are all really great Carlos & Edwardo in particular made our trip perfect! Copyright 19962023 Booking.com. I deeply apologize as we never want to disturb the rest and relaxation of our guests. Pool view Courtyard Isla Verde Beach Resort | Marriott & up & up & up & up All Experiences 32 of 69 Sort: Recommended Recommended Price (High to Low) Price (Low to High) Highest Rated Best Seller San Juan Guided Snorkel Tour 1.5 hr Live Guide 2316 Ratings From $59 Earn 295 Bonvoy Points Discover Scuba Diving in San Juan, Puerto Rico 2.5 hr Live Guide Ocean view WiFi in the public areas included pool and beach I couldn't be happier with the day pass option at this hotel. The recreational activities listed below are available either on site or nearby; fees may apply. Since its creation in 1999, Cruise Addicts has established itself as a premier online community for those who love cruise travel. Navigate forward to interact with the calendar and select a date. This year-round paradise is a hotspot for various competitions, including the famed Corona Pro Surf, where you can marvel at those brave and/or stupid enough to ride the incredible waves. We hope to see you again the next time a cruise brings you back to our beautiful island. We strive to provide all of our guests with quality service and food and it's a disappointment when we fail to do so. Well appointed accommodations, awesome pool with swim up bar, 2 hot tubs, kiddie pool, great beach with chairs and umbrellas, activities, casino, live entertainment, hammocks on the beach, what is there not to love!? Refrigerator During your stay you can enjoy the onsite casino, featuring 314 slot machines. The Bananas Ice Cream Parlor serves sweet treats in a casual ambiance, and the Sirene Restaurant serves fresh seafood. Business center usage But when this time passes and things return to normal, we know you'll be eager to explore the world again. The resort was amazing my daughter fell in love with the swing chairs on the beach . Guests can enjoy live music and Caribbean exotic cocktails at the Picante Lounge. Great beach and hot tub! Courtyard by Marriott Isla Verde Beach Resort 3,333 Reviews View Hotel Isla Verde, Carolina Borinquen Beach Inn 205 Reviews View Hotel Carolina, Puerto Rico Verdanza Hotel 1,752 Reviews View Hotel Isla Verde, Carolina Hampton Inn & Suites San Juan 2,184 Reviews View Hotel Isla Verde, Carolina Tryp By Wyndham Isla Verde 590 Reviews View Hotel The room had responsive climate control and a 43 inch TV with cable and premium channels including HBO. At your convenience, I would like the chance to speak with you further.I look forward to hearing from you. , Internet access in public areas - high speed, Self parking (surcharge) And that you experienced the passion our employees feel for our island, our hotel and the service they provide to all our guests. All the best,Marlene DuperrayGuest Experience Managermduperray@sjcourtyard.com. SOLD FEB 6, 2023. Welcome Signature drink She kept our room cleaned and well stocked with supplies. People were friendly. During check-in, they will give you wristbands, two free drinks coupons, and instructions on what it is included with your day pass. 2 Beds. Dear JacqueToner,Thank you for sharing your recent experience with us. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Answer 1 of 3: I am renting a car and want to know if there is any public parking near the intercontinetal hotel we would want to go in and come out Quality Room balconies offer a "partial ocean view," (compared to an upgraded full ocean view) though I had no complaints. The most helpful contributions are detailed and help others make better decisions. Sorry, something went wrong. All rooms feature, a mini-fridge, a flat-screen TV, and a DVD player. This is a Preferred Partner property. Access to 800 numbers Rooms open to balconies. It would have been nice to feel a little more of the island's flavor in the cuisine. Refrigerator Without exception the service we got at each eating venue was way below average. It's family-friendly and accommodating to those who work while they travel, as well as those who enjoy being active. A casino and a restaurant are featured at this smoke-free hotel. Local phone calls Check for travel restrictions. Beach umbrellas US$60 per Adult. Kids stay free! To be updated with all the latest news, offers and special announcements. Subscribe to our newsletter. Ocean view So whether you use our reviews now, bookmark them for the future, or simply need an escape from the news, we'll continue to share the world with you. However keep in mind, there is an 18% resort fee that must be paid at check-in regardless of how you book. However, a lesser-known but fantastic experience was snorkeling in the reef area about 100 meters offshore. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Find out what food and drink options you could be enjoying at this property. Casino match bet coupon USD 10.00 Guests praise the comfy beds. In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Balcony It is committed to providing guests with a positive experience thanks to its commendable service and good value. We love (don't miss this feature! If you stayed at this property through Booking.com, you can write a review. Guests will be asked to pay the following charges at the property: We've listed all charges provided to us by the property. The resort was only about 15 minutes away from the cruise terminal via a taxi and looked to offer everything my family and I were looking for in a resort day pass.How To Book Your Day PassWe booked our Day Passes at the Courtyard Isla Verde Beach Resort by contacting the resort directly. , Free wired internet, Available in some public areas: It was a horrible night. Marriott also promises you'll find the lowest rate if you book direct, which you can do right here. Room service (during limited hours) is available. if the writer is claiming to be someone else). Tried so hard to like this place, but couldnt!!! When deciding between Isla Verde beach and Condado beach locations, Isla Verde has a much better white sandy beach and is less crowded. It was large and clean and the perfect spot to savor a tropical break. Phone card call access Most complaints are minor. I was disappointed to read that not only did the service our staff provided fail to meet your expectations, but the food served as well. Microwave It was relaxing, with no loud music or late-night events, and seemed family-oriented. We have received no reports of travel restrictions in Puerto Rico. Please dont include personal, political, ethical, or religious commentary. I am so happy that you chose to spend the day with us after your cruise. Based on a recommendation of a friend in the hotel industry, I decided to try the Courtyard for a short solo trip. Please know that we are working hard to make sure that the issues with our service and food do not affect another guest.In regards to the issue that you encountered the night before you left. CruiseCompete.comallows you to easily compare multiple offers from Cruise Experts. Airport (SJU) airport, the closest popular airport to the property. All Daycationers can check-in at the front desk with their Daycation receipt and valid Id. Travel might only be permitted for certain purposes, and touristic travel in particular may not be allowed. We found ourselves thoroughly relaxed during our visit. Ocean view Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Private parking is possible on site (reservation is not needed) and costs US$25 per day. Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. Air conditioning We look forward to serving you again on your next trip to Puerto Rico.All the best, Marlene DuperrayGuest Experience Managermduperray@sjcourtyard.com. Forward to hearing from you fantastic experience was snorkeling in the reef area about meters... Better white sandy beach and Condado beach locations, Isla Verde beach resort activities... I decided to try the Courtyard for a short solo trip to )! A snack bar/deli on site or nearby ; fees may apply, a,... 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