(2020). You can try the service for free for 7 days. Headspace and Calm are two popular meditation apps. BetterHelp also is not ideal for users with faulty or unstable internet connections. Hamel L, et al. To establish that the product manufacturers addressed safety and efficacy standards, we: We do the research so you can find trusted products for your health and wellness. BetterHelp does not take insurance. Systematic review of lessons learned from delivering tele-therapy to veterans with post-traumatic stress disorder. Kaiser Family Foundation. On the other hand, you may not find BetterHelp useful if you: If youre having thoughts of suicide or self-harm, you can access free support right away with these resources: Yes, BetterHelp connects users with licensed mental health professionals who can provide psychotherapy through online channels. The linked products and services we feature go through a rigorous vetting process. You can choose to do your therapy sessions via video chat, phone call, live chat, or messaging similar to email. You can also schedule video, phone or live chat sessions and access counseling services using four methods: BetterHelp counselors do not make official diagnoses or prescribe medications. They invest in premium ad units and advertised on over 250 different Media Properties in the last year across multiple Media formats. Depression is tough to deal with on its own and advice telling you to fake your emotions, cheer up, or simply "snap out of it" doesn't make your condition any better. These are called groupinars. If you want to attend a groupinar but arent able to make it to the meeting time, you can get a link to the recording via email. Also, we use third-party cookies to track your website behavior and target advertising. {{ tocState.toggleTocShowMore ? They spent, MediaRadar captures creative run on the top websites, magazines and national television stations for over. Here Are 9 Questions To Ask. We follow an advertising policy . BetterHelp is known to have unscrupulous advertising techniques, and is also currently in hot water for intentionally duping investors about its financial situation. BetterHelp counseling services arent generally covered by health insurance, Medicare or Medicaid. BetterHelp and Talkspace are both online therapy providers. Depending on what youre looking for, BetterHelp offers counseling for individuals, couples, or families. The platform doesnt give its users control over the therapist it selects for them (though you can switch). (2021). For individuals looking for help with depression, and who want to put their care decisions in the hands of professionals and see results, we recommend Brightside. Messaging isnt done in real time, but as soon as you receive a response from your therapist, you will get an email notification. I also found BetterHelp customer service to be responsive and helpful. That missed session will count as your session for the week. 2022 Talkspace Review: How Does It Stack Up? It explicitly specifies what it doesnt treat, which are conditions it deems serious enough to warrant in-person care: eating disorders, addiction issues, or serious mental health conditions such as bipolar disorder (BPD) or schizophrenia. The opinions expressed are the authors alone and have not been provided, approved or otherwise endorsed by our advertisers. That being said, since online therapists are distant from the client, it may be difficult to respond immediately or effectively when a crisis situation or tragedy happens. Live chat is an instant messaging service in which you write to your therapist, and they respond in real-time during your booked session time. Overall, we preferred Brightside for its consistent, highly specific care from a team of well-qualified therapists. BetterHelp has some therapists licensed to work in other countries as well, but coverage information and foreign language options are not broadly available. Learn about the benefits and costs of Headspace versus Calm, plus how to choose the best app for. We do not offer individual medical advice, diagnosis or treatment plans. Brightside does not offer the option for audio sessions, but with BetterHelp, audio sessions can be hosted from inside the app or site. People are using online therapy tools now more than ever. BetterHelp is known to have unscrupulous advertising techniques, and is also currently in hot water for intentionally duping investors about its financial situation. The system does not share your personal phone number with the counselor everything is done through the BetterHelp app. For more in-depth information, continue reading. A users testimony on the BBB website says, You get exactly what you pay for. Since theres no commuting for online therapy, it tends to be easier to fit into clients schedules than in-person therapy. Brightside and BetterHelp are both Silicon Valley startups, as their slick, well-designed, easy-to-use websites demonstrate. Brightsides additional resources are more self-ledit has a great informative video lesson series, which I found useful, but it didnt compare to the individualized nature of the BetterHelp portal experience. You can remain anonymous with your therapist if you prefer. Varker T, et al. Our website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Neither the site nor its therapists will submit claims for you, and although its FAQ page says you are welcome to try to get reimbursed yourself, it notes that services offered using this site are generally not covered by health insurance, Medicare or Medicaid. Its unclear how the services between Brightside and BetterHelp differ enough to allow one to take insurance and the other not to. Therapy for Every Budget: How to Access It. Brightside prescriptions focus primarily on selective serotonin reuptake inhibitors (SSRIs) and serotonin and norepinephrine reuptake inhibitors (SNRIs), which are standard medications used for treating depression. The service is generally more affordable than in-person therapy. Marcelle ET, et al. If you arent satisfied with the therapist you get, you can request a change. During sessions, I found therapeutic techniques used more efficiently by the therapists at Brightside. Writing down your thoughts is a useful exercise for all kinds of situations, Imrie says. In the last year, we identified 28,239 new product launches overall. Deb Hipp is a freelance writer in Kansas City, Missouri. With online therapy, therapy is made more accessible for many people. Download the 2023 Super Bowl TV Ad Report from iSpot Today. You have online access to experienced therapists. Turgoose D, et al. BetterHelp is also not appropriate if youve been diagnosed with a severe mental illness, are seeking therapy under a court order or dont have a reliable internet connection. BetterHelp is not a substitute for emergency services. BetterHelp is an online therapy company that was launched a year after Talkspace in 2013. Brightside vs. BetterHelp: Types of Therapy, Brightside vs. BetterHelp: How Therapy Sessions Work, Brightside vs. BetterHelp: Therapist Qualifications, Brightside vs. BetterHelp: Switching Therapists, Brightside vs. BetterHelp: Privacy Policies, Brightside vs. BetterHelp: User Satisfaction, Daily Tips for a Healthy Mind to Your Inbox, Individual Therapy, Medication Management, Psychiatry. When I forgot to cancel my subscription after four weeks and was billed for the next month, the agent answered promptly and immediately processed a refund for the full amount. I didnt use messaging, live chat or phone sessions for counseling, but my therapist advised me during each session that those options were available and encouraged me to use them. BetterHelp counseling prices range from $60 to $90 a week based on your location, and you can select a payment plan with recurring weekly, monthly or quarterly payments. BetterHelp offers more than 20 live interactive group seminars each week. They spent over $100 million on advertising in digital, print, and national TV in the last year. (2019). Similarly, a 2017 review of studies by the Department of Veterans Affairs found that therapy for post-traumatic stress disorder (PTSD) was just as effective via videoconference as in person. BetterHelp Learn More My Doubts About Online Therapy Brightside and BetterHelps sign-up processes are similar, although Brightsides is more thorough. Lin T, et al. It would help us match you with the most suitable therapist for you. This method is like email, so its not a real-time chat. I received counseling through BetterHelp for four weeks, seeking short-term counseling for stress and anxiety over caregiving and concerns about my mother, who has health issues and lives in another state. BetterHelp works on a subscription basis and offers a 7-day free trial. Exploring the efficacy of telehealth for family therapy through systematic, meta-analytic, and qualitative evidence. Read our comparison of BetterHelp and Talkspace. For personal advice, please consult with a medical professional. Just log on at your appointment time and your counselor will prompt you to start the video chat. The privacy policies at both Brightside and BetterHelp, as well as most online therapy companies, leave something to be desired. Still, we liked BetterHelp for messaging, quick turnaround, and widespread availabilityif I lived in a remote area where it was hard to find a therapist, BetterHelp might be my best bet. With online therapy, a therapist can observe less of their clients body language when in a session. If youre unable to afford it, you can apply for financial aid through the BetterHelp website. BetterHelp also says the platform follows HIPAAs privacy and security rules. Once youve paid for your first month, week or quarter, BetterHelp assigns you an online room where you can exchange private messages with your counselor. The company offers a free 7-day trial, so you could consider signing up for this to sample the service at no cost to see if it may be a good fit for you. BetterHelp says employed therapists are licensed and accredited. The platform does not accept insurance. My counselor made suggestions without pushing me to follow them and offered ways I could cope with anxiety, such as breathing exercises and journaling techniques for perceiving fears or worries in a more realistic and logical way. Heres what youll do to get signed up. We tried BetterHelp and found it to be a great online therapy option for convenience and getting matched with the right therapist. In one-on-one counseling, therapists offer common mental health therapies, including: The therapeutic approach is up to you and your therapist. During sign-up, there are low-income and student selections, and if you indicate the standard rate is prohibitive, you may be greeted with a pop-up or email offering you an even lower session rate, if it is available in your area. Subscribers pay $60-90 per week after this trial period. Unlike me, our users slightly preferred BetterHelp over Brightside: 87% of BetterHelp users rated the sites therapist qualifications from good to excellent, while 86% of Brightside users did the same. You also get the comfort that comes with being in your own personal space and you dont have to worry about running into anyone you know in the waiting room. If youve never been to in-person therapy before, this text-based approach can be an easy way to work toward getting comfortable with the process. Video therapy has been proven to be just as effective as in-person therapy. Consider in-person therapy rather than virtual therapy if you: Also, BetterHelp therapy sessions may not be suitable for people who need more intense treatment options, like dialectical behavioral therapy (DBT) and psychodynamic therapy. Also, Brightside has a medication plan that is affordable and reputable, and specializes in depression meds. BetterHelp is the world's largest therapy service, facilitating over 5,000,000 video sessions, voice calls, chats, and messages every month. BetterHelp is the convenient way to get professional help from a licensed therapist. Our surveyed users found, as I did, that therapists as both companies were dependable and competent. Covid19 Support: 25% off your first month of counseling.. experienced journalists and medical experts, Users can be matched with a therapist within 48 hours, Communicate via phone, video, or messaging whenever you feel it's needed, Access to licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, and licensed professional counselors. BetterHelp is one such online therapy service that allows you to text-chat with a licensed, accredited therapist 24/7. BetterHelp has an average of 4.07 out of 5 stars on Better Business Bureau (BBB) from over 330 customer reviews. If you want to learn more, you can read our comparison review of BetterHelp and Talkspace. Ultimately, how BetterHelp measures up against its competitors will depend on your personal needs, preferences and what you hope to get out of your therapy experience. On Google Play, the BetterHelp app received 4.7 stars from more than 26,000 reviews. Our team thoroughly researches and evaluates the recommendations we make on our site. All BetterHelp counselors have a masters degree or doctorate in their field and at least three years and 1,000 hours of experience. Better Humans 4 Unsexy One-Minute Habits That Save Me 30+ Hours Every Week Darius Foroux Save 20 Hours a Week By Removing These 4 Useless Things In Your Life Aline Ra M in Change Your Mind Change. At this writing, the platform says it has more than 24,000 licensed therapists and has hosted more than 202 million messages, live chats, phone calls, and video sessions. Talkspace is a text-based online therapy service with optional live video sessions. I got matched with a therapist within a couple of hours at BetterHelp, while with Brightside, it took over a day. Some people may prefer the experience of working with a therapist in person. BetterHelp requires all prospective therapists to submit official documentation of credentials and identity as well as completing a case study and video interview, the company states. The BetterHelp platform was easy to navigate, and I enjoyed my therapy experience. Healthcare professionals review articles for medical accuracy. We also reviewed results from a survey of 105 users across 55 online therapy companies, including BetterHelp and Brightside. Here are our top picks for online, Healthline has strict sourcing guidelines and relies on peer-reviewed studies, academic research institutions, and medical associations. It would appear BetterHelp is willing to sell integrity for successful advertising, and despite the legal fees, it seems to . Pew Research Center. A 2018 review study suggests that therapy sessions by phone or video were equally as effective for treating depression, anxiety, and adjustment disorder as in-person therapy. It found that 37.8% of participants had improved significantly, 62% had a partial response, and 19.8% were classified as being in remission after receiving therapy from BetterHelp for 3 months. Youre allowed to cancel your BetterHelp membership for any reason at any time. are seeking counseling for adult individuals, have limited mobility or find it hard to leave the house, may find it hard to travel to a physical clinic location, have limited availability during typical opening hours, dont have mental health insurance coverage, want to remain anonymous with your therapist, are living with substance use disorder or experiencing, feel unsafe or have urgent needs if this is the case, consider contacting, dont have a reliable internet connection. Some of these options included their gender, age, religious affiliations, and specializations. Their campaigns have now expanded over several social media platforms such as YouTube or Instagram. BetterHelp also offers financial aid for those who qualify for example, for anyone whos unemployed or going through financial difficulty. Our website services, content, and products are for informational purposes only. BetterHelp is part of Teladoc Health Inc.. No, BetterHelp does not accept insurance from any health insurance provider and is not covered by Medicare or Medicaid. Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. Psych Central only shows you brands and products that we stand behind. As of September 2021, Northeastern University is offering BetterHelp as a referral option, advertising 20 free weekly sessions for its students and faculty. BetterHelps site was also more intuitive, while with Brightside, I was occasionally left wondering where to find resources I needed. Both platforms are available in all 50 U.S. states. If you want to learn more about BetterHelp and insurance, consider reading our in-depth article on the topic. She described her therapist as being qualified, empathetic, thoughtful, and a great listener.. Check out our FAQ Page. She has over a decade of experience as a professional journalist covering mental health, chronic conditions, medicine, and science. To work in other countries as well as most online therapy service with optional video! Difficulties as Pandemic Enters Second year offers a 7-day free trial more accessible for many people to! This trial period company that was launched a year after Talkspace in 2013 clients... And costs of Headspace versus Calm, plus How to choose the best app betterhelp advertising BetterHelp counseling services generally... Call, live chat, phone call, live chat, or treatment plans by advertisers... Coverage information and foreign language options are not broadly available print, and that! 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